Tuesday, March 22, 2005

To TempurPedic, or Not to TempurPedic?

Disclaimer: The following veers dangerously close to sleep-apnea territory. But I wouldn't do it if I didn't really need your help.

My wife and I have been casually shopping for a new mattress for a couple months. Our old one has springs sticking out of it and is permanently concave. It is unpleasant.

On Saturday night we went out to dinner, had some wine, and then went for a walk through Old Town, Alexandria. We stopped at Joann's Bed and Back Store and, with almost no provocation, bought a TempurPedic mattress, which was supernaturally comfortable.

On Sunday morning I did some post-facto research and went to epinions, where I found that while most people liked TempurPedic's special memory-foam mattresses, about 10 percent of them had the same two complaints: (1) The memory foam begins wearing out after about three years; and (2) When you try to invoke the 20-year warranty from TempurPedic, their customer service is terrible. Ten percent isn't a great many people, but of the 90 percent who liked the TempurPedic, few of them had owned the mattress for more than a year. (This makes sense of course, if you had it for a year, wrote an epinion review, and still liked it five years out, it probably wouldn't occur to you to write another positive review.)

Frightened at having bought this thing on a lark, I called the store and cancelled our order.

Was this a mistake? I'd like to hear from you (or anyone you know) about TempurPedic. Have you ever had one of their mattresses? Did you like it? Hate it? How long did it last? Did the foam form a little valley where you slept after a few years? How was dealing with TempurPedic? What is your recommendation?

In short, I need your help in deciding whether or not I should go through with the TempurPedic purchase, because while I loved the way the mattress felt, it's too much money to spend on something which I'll need to replace in a few years.

Any and all thoughts, experiences, advice will be greatly appreciated. Thanks.

202 comments:

1 – 200 of 202   Newer›   Newest»
Anonymous said...

I've heard similar things, but can't confirm the veracity.

One thing I'm wondering--and perhaps you can ask--is whether there's any advantage to the TempurPedic brand vs. the other brands of similar mattresses. I know that one prominent local furniture and bedding store is selling a private label version for 1/3rd the price. Is it a deal, or not?

Anonymous said...

Although I don't know about the TempurPedic mattresses, I am a BIG fan of the Sleep Number Beds. My wife and I purchased our bed about a year ago. We have family members and friends who have had their beds for several years now and have had no problems, so we were pretty confident in our decision. Since we purchased the bed, my wife's back problems have dissipated significantly.

I strained my back over the summer, and the adjustable settings made sleeping a lot easier than you could imagine. I would suggest you look into these beds as well.

Erick Erickson said...

Being part Swedish, I suppose I should stick up for the TemperPedic, but I have heard the same thing about them -- they wear out. Also, I purchased one of their pillows for my wife, who has back problems. With in a year the whole thing had gone flat and lost form.

Additionally, as an allergy sufferer, my doctor has specifically told me to avoid TemperPedic mattresses because they act like sponges and trap lots of allergens. He said the Sleep Number bed was better because, while it has the same foam core as the TemperPedic, it is primarily an air chamber that can be adjusted and doesn't trap all the dirt.

Scott said...

I second the Sleep Number recommendation. I had back surgery several years ago, after which we bought ours. Words cannot describe the difference it has made to the quality of our sleep.

BTW, it also has a twenty-year warranty.

growler said...

ABC Carpet & Home here in NY just started carrying mattresses by Hastens, another Swedish company. They start at about $2000 and can go as high as $16000. But I tried one out, and it was fantastic. Also, the cheaper ones are closer to the ground (box spring and mattress top all in one). Totally natural ingredients: horsehair, cotton, wood, metal. No gross plastic or plastic-like covering, so your bed can breathe. If I had the money, I would've bought one right then.

That said, friends have a Sleep Number bed, and they rave about it.

As for me, I bought a fake Tempurpedic pillow, and I despise it. It's way too hard for my tastes.

Anonymous said...

I've got some good feedback on cheaper, non-TempurPedic brand beds and TempurPedic pillows. We bought a 'memory-foam" bed from abed.com - it was much cheaper than the Brookstone beds, for example. i think we boght the "denmark" version. i thought i was incredible - like sleeping on air - but it was too soft for my husband and he had lower back pain regularly from it. worse: within months, it sagged. They don't refund -they just allow you to put the money toward another mattress. we upgraded, and that one sagged soon too. i don't recommend these.

as for the TempurPedic pillow, i never could figure out why the beds have a 20-year warranty and the pillows only have a 1-year warranty. yes, they do start to sag - before the year's out as well. but i get neck pain unless i sleep with it, so i'm happy.

Anonymous said...

I know nothing about TempurPedic.

I've been sleeping on Serta for the past twenty years, and the only thing that might make me change my mind was a pillow soft by Johnson that I slept on at a friend's house a couple years back.

Those squishy-beds would probably wreak havoc with my back, so test-drive a Serta.

~ mike

P.S. You've got springs sticking out? You DOG, you...

Anonymous said...

The memory foam, in my experience is terribly hot. You sink into it and as a result you are half cocooned in thick foam! It is also difficult to turn over - you first have to pull yourself out of a hole. I second the sleep number (I have a comfortaire) style of bed

jdmyr@optonline.net said...

Forget about the foam mattresses. Yes they wear out and form "hollows". For about the same money you can get a traditional Chatham & Wells mattress that will be vastly preferable. And it's built like a tank, so you know it'll last 25 years.

Cato said...

I've got four words for you:

Simmons Beautyrest World Class.

I have a terrible back (four fused vertabrae) and so researched the heck out of mattresses when it came time to get a new one a few years ago. The key is actually to try them out, in the store.

I got a Simmons Beautyrest World Class (firm) and have loved it ever since. It just seems really solid and I haven't noticed any appreciable change in it since. We've had it about 4-5 years now.

I use a TempurPedic pillow but have discovered that they do wear out within a year or so. I imagine the mattresses do the same. And they can be hot as they don't breathe very well.

Good luck.

Anonymous said...

I have a Simmons Beauty Rest, too. It's amazing. I'm ruined for other mattresses now.

Anonymous said...

I bought a Hastens bed in CT and absolutely love it. It is all natural so it breathes better than other beds and it should last 50 years. It did cost more than other brands, but I feel that my mattress is the most important piece of furniture in my house. I live in NY, so the dealer in CT did not charge me sales tax, you should all think about buying out of state.

Anonymous said...

We bought a Tempurpedic mattress around 2.5 years ago. It was wonderful for the first year and change. I'm reading this blog because ours has gotten soft and lost it's "memory".

Their warranty does not cover increased softness. I've noticed my back getting sore, now I know why. My recommendation is to avoid them, they are great for a while, but when they get soft, they offer little support.

Anonymous said...

I live in Prague and recently bought a Hastens bed from Sweden. Terribly expensive, but so far worth every penny. I remember once sleeping in a luxury suite bed in a Westin Hotel in Boston and enjoying every night's sleep immensely. This Hastens bed is better. Damn, they're expensive, but I'm hoping it will last forever!

Anonymous said...

I went through a very similar situation. I agonized over what to do, because I loved the feel of the memory foam in the store, and a friend of mine RAVED about here. It is a huge expenditure, though.

I'm willing to invest in a quality bed, because I do believe that with things like this, you get what you pay for. But everyone has a different opinion on the subject, and you can't trust the salespeople in the showrooms.

Long story short, I was so confused that felt the need to consult an expert. I called 1-800-Mattress - I've used them before and always got honest answers to all my questions. The consultant knew everything about all the different knock-offs of the memory faom beds. For example, did you know that the memory foam beds retain heat? Once your body heat gets in there, they warm up like an oven! There is also a significant poroblem with wearing out, particularly for heavier people.

We ended up getting something of a hybrid. It's called the Aruba mattress from King Koil. It's the best of both worlds...and awesomely comfortable layer of foam over a really supportive interior. We love it! Hope this helps.

Gary said...

Well, here's my 2¢ worth.

I would recommend the SleepNumber bed and then, if you must have the "foam" feeling, buy the Tempur-Pedic materss overlay and place it inside the SleepNumber bed underneath the foam that already comes with the matress.

This way, you get all of the advantages of both, and the disadvantages of the TP bed, such as sagging, are not that noticable since you can always increase the firmness of your SN bed.

That's what I've done.

Anonymous said...

I am going through a similar situation with the TempurPedic. I was all wound up and raring to get one then heard all sorts of opinions about thier lasting quality from my research and various chat forums.

I recently went to 1-800-Mattress, who have extremely helpful and selfless 'Sleep Consultants' who worked with me (discussing my lifestyle, sleeping habits, budget, etc.) in deciding the perfect mattress, which turned out to be a Simmons, fantastic!

if you have a 1800Mattress Store near you, i highly recommend them. Extremely helpful and convenient - they delivered the bed the same day i ordered it, set it up and took the old one with them.

Sleep Well,
CC

Anonymous said...

I have had a tempur-pedic bed for 2 years and love it! When we go and sleep somewhere else, I can't wait to get back to my bed. We had a problem with our foundation and Tempur-pedic replaced it for free and delivered it to our door, no charge. We can't complain about customer service! As far as heat, if you like lots of covers maybe you would get hot but I am a woman in my 50's and believe me this bed is no hotter than other beds.

Anonymous said...

I'm one of the 10% that suffered a deformed tempur-pedic mattress after a few years and terrible customer service. It performed as advertised for 2-3 years. Then the consistency of the "molding behavior" changed so that certain parts of my body sink lower and others are pushed up higher. This really hurts! I'm convinced it's the cause of major lower back pain (one of the areas pushed out of whack). When I called Tempur-Pedic to follow on their performance guarantee, I got a "not our problem/can't respond" behavior. Better Business Bureau was unable to budge them. I hate the company and the bed now. A basic,well supported mattress is working better.

Anonymous said...

Hello,

Let check this website out. Same Tempurpedic mattress technology with discount prices.

Thanks,
Pete

Anonymous said...

I thought I'd add my two cents. I have a Deluxe Tempurpedic that I've had for about a year and a half.
I have never loved any bed as much as this one.
I used to have terrible insomnia. I now sleep like a baby. I have severe neck and back problems. With every mattress I have ever had, I wake up in various states of stiffness or outright pain.
That is all gone now, with the Tempurpedic.
In the year and a half I have slept on it, yes, it's maybe slightly softer. But it is a wonderful mattress. And I would never ever buy anything else.
I have spent two years searching, and nothing else worked for me.
I had bought a Sealy Venice Beach latex mattress that was terrible for my back.
I had a top of the line Simmons Beautyrest that was good for about 3 years and then gave me enormous problems.
I find the Tempurpedic actually feels better and better as it gets older.
One thing though. It's a very very different kind of bed. I found I need a full month to get used to it.
Also, I think it depends on which version you get.
I think the Deluxe and the Eurobed are pretty good bets. Some like the Celebrity, which I find way too soft.
I also tried the Solution Tempurpedic in relax the back and found it way too soft.
I think I'd avoid the classic. Most people I have talked to that sleep on the classic, want to trade up to a higher grade Tempurpedic.
While I was shopping for mattresses I met a man and his wife who had a Tempurpedic for ten years. He had major back problems and wore a back brace and walked with a cane. He said that the Tempurpedic saved his life. He said he's in bed at least 16 hours a day. And that the Tempurpedic was phenomenal. His wife said she would never sleep on anything else. He said his case was very extreme, but he and his wife just loved it.
Hope this adds another dimension to your thoughts on the Tempurpedic. I met lots and lots of people who love it. Yet online, I see a lot of negative reviews. Go figure.

Anonymous said...

I bought a Tempurpedic from a store in Norwalk, Connecticut and was dissapointed that I felt hot on the mattress. The local retailer was great and let me exchange it for an all natural Hastens Bed from Sweden. The Hastens was a lot more expensive, but it has been the best investment that I have ever made. I love the bed. It molds better to the body than the Tempurpedic, it is breathable and cool and it will last for ever.

Anonymous said...

I have had my tempurpedic celerity bed for 2 years and it is just ok. The foam is definately not holding up well. I highly recommend paying for the cover that goes over the bed to protect it from liquids. Not to get toopersonal...the bed keeps you so warm my husband tends to sweat when he is sleeping. Not excessive or anything but enough that his side of the bed has lost its shape. I have to mention that my husband was in physical therapy for a year when we bought our bed and he hasnt gone back since. It has been a godsend for him in that respect.

Anonymous said...

I purchased the TemurPedic matress 'deluxe' for $2400.00. I was telling everyone I know they had to buy one. I would have been there best spokesperson ever. I have now had the bed for about a year and it has turned to squish!
I hate the bed & am getting the worst back aches & my allergies are worse do to the bed as it does hold in allergins. When you read the print on the '30' year warranty it states that softness will occur so I am not sure what the company will do about this if anything. What a waste of $2400!

Anonymous said...

HOT-HOT-HOT!!
We use a tempurpedic bed and while my wife thinks it's o.k., I have come to hate it. Oh, we liked it in the store when we lay on it for about one minute. At home, it is great for about 20 minutes, just like the commercials... then the heat starts. Of course I drift off to sleep, nice and warm, in those first 20 minutes or so. But by about two hours later, I wake up with my pulse racing, sweating and feeling like by body is just about to burst into flames (no, really!). I have found that if I toss off all cover except for a sheet, I can stand it, but in the dead of winter with the house at 60 degrees, that doesn't work.. I then have extreme heat on the bed side and cold on the blanket side.. ugh! Needless to say, in the summer, this problem is multiplied greatly. I have seen very little online about the incredible heat buildup of these mattresses...I cannot believe I am alone. But I cannot stand it any longer, it's driving me mad! I have not slept all night for the three years we have had the tempurpedic, and now I end up moving to another bedroom every night at two a.m. What fun, especially when someone else is already there!

Anonymous said...

All the drawbacks mentioned about the Tempurpedic are absolutely true. One of my more rash and regrettable purchases. Some people dig it, i guess, and good for them. But it's definitely not for me. Horribly hot, particularly when sleeping in pairs, plus I found that the 'cradle effect' wreaked havoc on my back, and I was never a back pain sufferer.

When I was searching for a replacement I did extensive research, and I found that the Sleep Number bed had some serious drawbacks as well. Firstly, the number you go to sleep with is rarely the one you wake up with - they can deflate slightly during the night. I also has reservations about spending that kind of money on an air mattress. I don't believe in their durability. Finally, and the kicker for me, after several months, the air bladders start to grow mold. My reserach produced a avalanche of complaints on this topic, but somehow Select Comfort kept it away from the press, etc. They must have killer PR Director!

Anyway, like and earlier poster, I finally went with the Aruba mattress from King Koil, and after nearly a year, I am still delighted with my purchase. Not to shamelessly plug, but I did also happen to use 1-800-Mattress, and they were fabulous.

Best of luck!

Anonymous said...

We agonized for over a year before buying Tempurpedic. With the split King and the articulated base it has been just great. I suffered a back injury and other mattresses have been very painful, but not the TP.

We also use the Tempurpedic pillows and both love them. My wife takes hers when we travel.

The only comment is that on cold nights I start out with too many covers and get hot until I toss off the extra.

Neither the mattress nor pillows have broken down or lost their shape. We've had the mattress 6+ years and the pillows for 2+. Guess it makes a difference whether you buy the real thing or a lookalike?

Anonymous said...

Wow,
Thanks you all for the blogs! However, I am still in a state of confusion. I have been looking at the TempurPedic on and off for two years. This year, 2006, my wife, finally agreed to swap out our 10 year old King size for another. I was ready to buy the TemperPedic when I read the Heat issues and possible "memory" or lack there of.

One of my biggest concerns is heat (my body generate alot of heat) and we both like our bed cold. I do not want to wake in a sweat. I am getting the sinking feeling (no pun intended) that this bed might not be the bed for us.

FYI I too planed on buying from 800.mattres.

Anonymous said...

What the heck are you people doing in these beds to cause such heated problems??!!!!
Have been sleeping on tempurpedic classic for nearly 10 years now with zero problems!!! The mattress did get SLIGHTLY softer over time but is very supportive and consistent without dents, valleys, craters, black holes or whatever. (We are NOT tiny people either!!) I am a 50 year old woman(as in menopausal) and while I am hot most of the time I sleep with a light down blanket and am not any hotter in the bed.
We purchased the bed due to my husbands neck and back problems and it has greatly helped. When we travel we have trouble sleeping in the hotel beds and are very happy to return to our tempurpedic. My grown son, who is nearly a giant at 6'4" and over 250lbs. also sleeps on tempurpedic with no problems and no sinking ditch, overheating issues. We all have environmental allergies and have had no issues, in fact have had less problems than with conventional mattress. Maybe the allergy complainers are actually allergic to the foam.
We are about to replace our bed (because we would like a larger bed) and our 16 year old is thrilled to be receiving our old mattress.
Did appreciate the comments about the celebrity model as it is the strongest contender as our replacement model. Will go for another test sleep to be sure it is not too soft.
My son and I do not like the pillows, my husband swears by it.

Anonymous said...

I seldom write in these blogs but felt I just had to.
I purchased a tempurpedic bed last Nov. When the free pillows came I noticed a terrible odor. Called the company to ask about this problem and was told no one ever mentioned it before and the smell would go away in a day or two. I was still concerned and asked them to hold my mattress and air it out at the warehouse.
They said they did but when it was delivered the outgassing smell was so terrible that it literally burned my eyes.
I called the company again. They said it should disappate in a few days to a few weeks. I was literally waking up with severe headaches that would last all day. After going to my internist who suggested the bed may be the cause, I did some researching on the web. You would be amazaed at the number of people who stated major health problems from the bed. And after more research, I found out that many of the outgassing is actually toxic, potentially carcinogenic materials. I called the company *this is after 6 weeks and the smell was still bad- and had them take the bed back. My headaches stopped immediately when the bed was removed and I aired my house. By the way this has been a over three weeks and still no refund. Although i felt the bed was the most comfortable I had slept on in a long time, my health is worth more. There must be a bed out there that is almost as comfortable without compromising health. Anyway- that's what I have to share

Anonymous said...

I bought a tempurpedic mattress years ago. It is amazing what people say about these mattresses! i.e the foam wears, customer service is terrible...and so on. I absoulutly LOVE my mattress. I will NEVER sleep on anything else. I have never had a problem, and I have the best night sleeps ever! As far as the sleep number. It feels like you are sleeping on an air mattress. It offers very minimal support. I highly reccomend the tempurpedic mattress and pillows to anyone!

Anonymous said...

Just so everyone knows, peole who do not like tempurpedic pillows, only dislike them because they have a loss of cervical curve. Therefore, it makes sleeping on a supportive pillow very difficult. I reccommend seeing a chiropractor for that.

Anonymous said...

Have you guys heard of latex mattresses? They're great! They're as comfortable as tempur-pedic, allergen resistant, breathable construction for sweat-free sleep and twice the life span.

Anonymous said...

We had tempur-pedic, and I liked it, but my wife started getting sick all the time. The outgassing fumes are apparently, from what we were told, similar to paint--the fumes the label on the paint can tell you are poison. Whether that is true or not, don't know, but once we got rid of the bed, she never had another problem. Tried all kinds of beds, and decided on Hastens because it uses all natural materials. It's on order-don't have it yet, but tried it in the store and it was one of the most comfortable beds I ever tried.

Anonymous said...

My boyfriend and I purchased a tempurpedic about eight months ago and now are seriously questioning that purchase.
The first two months were great, then My boyfriend complained of his back and neck not getting enough support, he was waking up with a lot of aches and pains and I was waking up at night extremely hot. After another month my lower back was beginning to hurt as well. I have a series of back problems, which is one of the reasons we purchased the bed to begin with. The bed has also become much softer, especially as the night progresses. (It's great for the first ten minutes) We have not contacted the company as the return period has come and gone, but we are considering getting rid of the bed, I feel like I haven't gotten a good nights rest in 2 months.
We used to call it the magic bed, we thought it was great for the first couple of months, we've changed our minds.

Anonymous said...

I bought a Tempurpedic classic 3 months ago. The smell was so bad I couldn't sleep on it the first two weeks, had to sleep on living room floor while I left bedroom windows open and took cover off mattress and washed it. Also, the store I bought it from told me to walk on it "to open up the foam" in order to dissipate the odor. This is definitely a no-no according to instruction booklet that comes with mattress, so instead of walking on it I crawled around on it on my hands and knees, but then I think maybe that oversoftened it. Odor finally dissipated. Then it took me two weeks to learn to sleep on it. Then it was great for 6 weeks, like being in sleep heaven. But then the weather turned warm and the mattress turned to mush, wouldn't support my back and felt hot. Also, it was already showing wear in some spots. So I hastened to return it just before the 90-day trial period was over. But now I'm miserable without it, nothing else seems as good. So I'm wondering whether to try the EuroBed to see if it really is more firm and breathes better.

Anonymous said...

I have only slept on a TempuPedic one time and I experienced the "heat" effect, but I am a human furnace according to my wife. If you are not a hot sleeper then it may be good for you. One thing I can tell you is do NOT buy a Sleep Number bed. I did and it was the biggest waste of $2700 I ever spent. The person with the firmer setting will feel like they are sleeping on the side of a hill and roll toward the center. Post sales service is terrible and the quality of construction is poor. It is nothing but an overpriced air matress.
see other opinions at: http://www.consumeraffairs.com/furniture/select.html

Anonymous said...

My husband I also visited Joanne's Bed & Back (although at a Maryland location) a couple of weeks ago with the intent of purchasing a Tempurpedic mattress. We wound up getting a Kingsdown and have had it now for 5 days. By the second night, all of our back problems have disappeared!

I also found that the Tempurpedic felt too warm after just a few minutes in the store. The store manager said it's a big complaint with them.

The Kingsdown was only a few hundred $$ more than the Tempurpedic and worth every penny to us.

A note on the Sleep Number bed ... that's what we had when we couldn't take another morning of back aches any longer. I bet they're great if you're lightweight and don't have one area of your body that is significantly wider than the rest (the hips/midsection my case). If you do, you'll wind up sleeping with a curve in your spine (at least for side sleepers) that will be killing you by the morning. My husband bought the Sleep Number a couple of years ago. In the year and half that we've been married, I don't think either of us has woken up feeling like our back weren't killing us more than a couple of times.

The Kingsdown is truly wonderful and has a lifetime warranty. It's constructed of 15 layers of materials.

A side note for you ... I'd check out www.Kingsdown.com and find a dealer other than Joanne's. We've been very disappointed in the customer service so far. The delivery was four days later than we were told it would be. The manager also threw in two pillows and a mattress pad, but only gave us the mattress pad in the store. He said that the pillows "HAD" to be shipped with the mattress. Well, when the delivery finally arrived, they didn't have the pillows with them. The driver called his supervisor who was supposed to overnight the pillows to us. It's been 5 days and no pillows have arrived yet. The store manager says we can come pick them up at the store if we'd like to (it's 40 miles away). If the dope had them at the store - why didn't he just give them to us in the first place? Sheesh!

Anonymous said...

I was unsure about a Tempurpedic a long time. I tried to read as much as I could and research what I could. I got fed up one day and just called 1-800-Mattress...and the woman on the phone was so helpful. She asked me about my specific needs and helped me realize that it wouldn't be best for me. I think every person is different and needs different mattress support. I am so glad that 1-800-Mattress helped me figure out what was best for me.

Anonymous said...

We have been sleeping on the TempurPedic king bed for about 4 years now. My boyfriend loves it but I started to suffer from the heat that the mattress holds on to. For a few years I thought it was just my imagination. Note: I am always cold so this is why I could not believe that the mattress could be the problem. I wake up sweating in the middle of the night and after I uncover I get freezing cold again. I cover back up again and the process starts all over again. After reading the comments about others who have suffered the heat problem and how bad the customer service is, I believe our next bed will be a different brand. We have not suffered from additional back problems from the bed nor has the mattress started to sag like many have reported. Guess we got lucky there. Apart from the heat, I find the bed very comfortable and some nights I do not have the heat problems. Given the choice, I would return this bed. We also bought the pillows. Although they were comfortable, the heat was unbearable.

Anonymous said...

I bought the medium-sized Tempur-Pedic swedish neck pillow about 3 weeks ago, and it was the worst $100 I have ever spent. The first week, I slept like a baby, but by week #2 the thing was so squishy that if I slept on my side it was as if I didn't even have a pillow under my head. My neck gets so sore that it immediately wakes me up. I've been getting VERY little sleep on it, and it is affecting my life badly at this point! I highly recommend just buying one of the cheap knock-offs because some of those retain their firmness much longer than this piece of junk did!

Anonymous said...

We just bought a tempur pedic mattress. After couple nights of using, it felt too firm for our taste. They told us that we have to jump on it and walk on it to break it in. I never heard of breaking in a Tempur pedic mattress. If thats the case then more likely it may get too soft and begin loosing form. SF

Anonymous said...

It’s really amazing reading through all these post at the miss-information, my suggestion is to do some research on the bed before trashing it. First for the person who thinks that the Tempur-pedic pillow has a one-year warrantee; this is incorrect, they all have a 3-year limited warrantee. The reason the bed can have a 20 year warrantee over the three year pillow is that the bed is not a giant pillow. We are talking about multiple layers of memory foam here, not to mention the airflow chamber etc. Regarding the softness of the bed after a few years, although this is not covered in the warrantee I find it hard to imaging any bed not feeling different after 2 years especially spring beds, which we all know, begin to sag after a period of time. Even with the softness this does not affect the support of the bed.

Many people would be surprised if I told them that these beds do not sleep hot. The bed increases blood circulation by not restricting blood flow to certain parts of your body; naturally YOU will sleep warmer because of blood flow. This is the same result when you get a back massage, you could swear that they are applying heat when in fact it is the increased blood flow to that area. After one week of sleeping in the bed you should not notice this. I hope that none of you are putting sleep topers on your bed because that will restrict the airflow from the bed and trap the heat; these beds should be covered only with a cotton sheet and nothing else.

For those of you pushing the Sleep number bed I strongly suggest you research the class-action law suit where the neglected to inform you that the beds air bags would have to be cleaned every 3 weeks with bleach water. It seems that when you sweat at night that seeps into the cotton and down into the bed on the air chamber where it mildews. I would never buy an airbed because of the fact that it has over 300 parts, the solid divider down the middle where when the bed begins to go flat (and it will because cotton is not a magic material, and just like every spring bed you hate will show a body impression after a few years) you will be rubbing against a raised solid bar of foam. Sleep number is the number 2 bed sold in the world and the number one bed retuned, even over spring for those very reasons. If you feel so inclined visit one of their stores and have them open the bed for you. Check out the hoses pumps air bags etc, imagine if one of those break or spring a leak, you will be sleeping on the couch while they ship you a new one.

What even more amazing is they call this the number bed, something I have never understood. When you lay on these beds the numbers go up in increments of 5, they do not take into account weight distribution, if you look at high-end medical air beds you will note that the numbers adjust them self once you lay on the bed, because a 35 number is not the same when you ware laying on it. This is due to the air being forced to either side of the bed. Imagine if you had a balloon and you pressed your finger in the middle of it, what would happen? Naturally the balloon would push back with equal but opposite force because of the displaced air on either side of the chamber. This works the same in any air bed when you lay on the bed the air is forced on either side of you thus the more you weight the more it will push back by not adjusting to your weight the numbers are useless measurements. They are suggesting that the bed has the same number when no one is on it as it does when 300 pounds are on it; this is a serious flaw in the sleep number bed.

Anonymous said...

Ok guys, check it out I sell Tempurpedic mattresses, and I personally sleep on one. If you buy from a big chain the warranty is usually bought as well. I work for Mattress Firm if you buy from us you deal with us for the warranty, if you buy from tempurpedic you deal with tempurpedic etc... I personally have never had a tempurpedic mattress come back for any warranty problems and we have very good customer service because the customer actually deals with the salesperson when they start the warranty process.

Anonymous said...

I LOVE my Tempurpedic and would recommend getting one to ANYONE!. The best deal I found by far was 1-800-Mattress. Great deal and have been talking it up for a while! GET ONE and you will be glad you did!

Fleetfoot said...

I have had my TempurPedic for over a year and noticed an increasing numbness in my lower legs when getting out of bed in the morning. I thought it was old age, but recently spent a month on vacation using a conventional mattress and numbness was gone.

Has anyone else experienced this?

Anonymous said...

I just bought a Tempur-pedic Deluxe and have had it only one week and the smell has not dissipated and it has a sagging quality already and not the molding behavior I experienced in the store. It also makes a rubbing noise with even the most subtle movements. It is not at all the experience I had in the store with the sample bed. I am wondering if the store is reputable and maybe I have a "deformed" or "lemon" or if I was dupped with an "imposter" Tempur-pedic.

Anonymous said...

I have had the Deluxe model for 8 months now, and can report that there is no sagging at all (and I am over 200 lbs). I have had a T-pedic pillow for 8 years and have NO issues whatsoever with it degrading. I sleep hot on all beds, and find the T-pedic is much better than spring mattresses at keeping me cooler. I also have allergies and believe that the foam is resistant to mites and other allergens - no problems. I have far fewer aches and pains, and feel much more alert all day. I found the sleep number beds were very overpriced air mattresses with little comfort features under $5K (where they of course add memory foam to make it support you.)

Anonymous said...

I too was seriously considering a TempuPedic bed as I have arthritis and peripheral neuropathy. I had already purchased a topper and like the feel of it but it does get hot which is the main reason I haven't already purchased one. The heat issue is very real. I also have the pillow (it came with the topper) which I tried for 5 minutes and discarded - I hate the shape and find it miserably uncomfortable. I'm sorry but you just can't beat a good down pillow.

It was interesting to read about brands I had never heard of like Hastens. I think I'll just go try out various brands at the stores and see what I think. I would never buy a SleepNumber bed - why pay $000s for what is nothing more than a jumped up AeroBed, which does leak air overnight, albeit a small amount. My houseguests like it and based on the mold comments I'm glad it has a plastic cover. I'd hate to have to try to clean the inside! I have some friends who have it and are ambivalent about it. I think I'll let them know about the class action suit.

Anonymous said...

My Tempurpedic bed was awesome for the first couple of years. Then I began having a new lower back pain that wouldn't resolve as usual with chiropractic treatment. After a few months of increasing trouble and pain, I realized that my $2,000 Tempurpdeic had developed a soft and sagging spot near my hips. I began sleeping reversed (head at foot of bed, foot at head, and on the opposite side of the mattress that I had been regularly sleeping on. The new back pain that had been building for 2 months disappeared within a few days. After a few weeks, I slept in my old position area of the mattress, and the pain and returned the very next morning. Then slept back on the new area, and the pain went away immediately. Turns out my chirporactor had the same problem with his Tempurpedic mattress, soft spot and sagging after a few years. I haven't tried their warranty service but will do that soon to see what they do. From what I've read on the net, I'm not real confident that I'll be helped. Hmmm. $2,000 for 2 years, then it needs to be replaced. You decide. Even if they fix it I'll never buy another (has to be replaced every 2 years).

jarodlessert@yahoo.com said...

My wife and I are having the exact same problem with lower back pain and it has been about three and a half years since we bought our bed. We went to the retailer who sold us the bed and he said we needed to upgrade to a newer tempurpedic. Him buying back our mattress even at a fraction of what we paid was not an option even if we were willing to upgrade. He didn't sound confident that tempurpedic would honor the 20 year warranty either.

Anonymous said...

we have a cal-king size tempurpedic mattress for 2 years.To our shock, we discovered a big mold on the foam! We called the company to stand by their warranty, they pointed to their distributor, which is their OFFICIAL distributor. Their distributor's owner had intentionally made himself always unavailable. That's service for you! NEVER BUY A TEMPURPEDIC. THE PRICE YOU PAY IS NOT WORTH IT!

Dima said...

Softness/Sag issue!

We bought ours two years ago and are now suffering from the softspot issue people have mentioned. I'm a bigger guy and sleep hot - the mattress now has a worn area where I sleep and you can feel the difference between my sleep area and the foot of the bed.

Called warranty service today. Mentioned a 1/4" or so of a depression where I sleep and the softness/sagging feeling.

They said they would send me a warranty claims kit and to make sure I take a picture of the mattress. We'll see what their response is. There's "softness" and then there's no support. Hopefully they'll repond to the warranty claim and we'll have a new/repaired mattress.

To be honest, if/when we do get it fixed it's going up for sale.

Anonymous said...

We purchased our Tempurpedic two months ago. We got the newer Rhapsody. I wasn't sure for the first 2 days, but now my wife and I absolutely love it. We wake up so refreshed. It has even helped my bad shoulder while sleeping. I used to move all night long. I would definately recommend looking into it. Also a friend of mine helped me get a good deal from a small store. If you call Mattress America they can give you extras like free shipping and pillows. Also out of state you save the sales tax so it's even better to buy this way. We did this and they were very helpful. Ask for the manager Keith. Their number is 1-888-375-3379. Also I wouldn't suggest the new Original Tempurpedic bed. My cousin got this one and it's very hard. He exchanged it for the Deluxed Tempurpedic and now he loves it.

Anonymous said...

Hi, We own a Hastens bed, my parents own a Hastens bed, my husband's parents own one and basically everyone in Sweden owns one - why? They are simply the most comfortable durable beds in the world. I don't work for the company, but I can promise you that if you want quality, this would be one of the best beds around. You might want to consider calling a few stores and ask them if they are going to have sample sales any time soon. This would allow you to buy it at up to 40% off, which is what we did. I also love my tempurepedic pillow which I've had for over 7 years now, and it's not sagging....yet.

Good luck!/Lisa

Anonymous said...

Sag/softness issue? DEFINITELY!

'Hotness' issue? Not sure--I'm a human toaster oven to begin with and often have over-heating issues in conventional beds, but I haven't noticed the Tempurpedic to be any more "hot"--and certainly not moreso than my former heated waterbed. I will say I'm not sure I totally buy their statement about "greater circulation causes increased body temperature". I'd be more inclined to blame the material itself for trapping more of your body's radiated heat on account of the material composition than a conventional mattress does. Of course, my explanation wouldn't sound quite as good on a sales brochure.

Mold/allergins issue? Not really sure I can comment with any certainty.

As for the sag/softness issue, my then-girlfriend (now wife) and I bought a king-size Deluxe Tempurpedic in early 2003, and it was the best 3 years of sleep either of us had even had. Then came the 'sag' in our respective areas of sleep, and both of us experiencing lower back pain for the first time in our lives. I weigh 215, she's 120 and we're both in good, physical shape with no pre-existing issues. We, too, have rotated the bed, which provides back relief for a week or so--at least until the sag develops in the new area, and the back pain returns.

To be honest, I wouldn't care whatsoever about the sag itself if it weren't for the ongoing lower back pain (enough to wake me up at night) and the back stiffness when getting up in the morning which it has caused both of us. For a $2000 "sleep system", Tempurpedic should be held accountable for standing behind their product rather than hiding behind the unattainable conditions under which they will honor their so-called "warranty".

Personally, I would not recommend spending $2k on 3 good years of sleep.

And for the blow-hard who posted above about how he/she doesn't believe any of the negative claims which others have posted here....congratulations on not having experienced any of these problems. Hopefully you're intelligent enough to accept the possibility that experiences may differ from person to person, though your post would not indicate such.

Anonymous said...

My husband and I just purchased a TempurPedic bed. It felt good in the store, but when we tried to sleep on it, we hated it. It was way too hard for us, and the odor was bad. We have tried working with the retailer who sold us the bed to use different pads, etc., but we are really discouraged because nothing seems to work. My husband has not had a good night's sleep since we bought the bed.

We really want to return the bed and get our $2,600 back, but the dealer is refusing to give us our money back. We didn't notice until too late that it states on the receipt that there are no returns, but when the dealer sold us the bed he promised to do anything to make us happy.

Anyone have a similar experience or have any suggestions for us?

We are stuck with a bed we can't use, and we feel like we have thrown our money down the drain.

Anonymous said...

My husband and I purchased a standard queen tempur-pedic 1.5 years ago. At first it was great and we absolutely loved it, but now, it is soft, sagging, and really gives me lower back pain. Sounds like somebody needs to invoke a class action suit against tempur-pedic. We paid 2 grand for this bed, because I was suffering from a slipped disk. Now, my back pain is worse than ever and i am still going to the chiropractor 2 times a week. This company is screwed up.

Anonymous said...

TempurPedic is a high quality bed, but there are many other memory foam mattresses of equal quality. TempuraPedic has an expensive national campaign that's why it is well known. Other mattress makers are able to offer a comparable product at a lower price, because they have a lower overhead.

Anonymous said...

Check out comparable, high quality memory foam mattresses at http://www.myluxurymattress.com/

Anonymous said...

My wife and I bought two twin Tempurpedic beds about eight years ago. Initially, they were wonderful. Over time, however, the memory foam has 'remembered' our shapes and the center of each mattress has become concave. That isn't my main objection to the Tempurpedic though. If you are 'active' in the bed, it is difficult to move about. Think of having your body in a sunken 'glove'. In order to get out of the 'glove' you have to get up and move. That is something that takes a bit out of being intimate. It is very difficult, (if you are a senior)to use all of your energy fighting the mattress.

Anonymous said...

these beds are unbelievable. hypo allergenic, 20 year warranty, always guaranteed to come back to form. if not, u get a new bed. if u keep the law tags on the bed and u don't stain the mattress, it gets replaced. nothing to do w/ cust. service. these are low pressure sleep sytems, and keep your body in correct postural alignment. these sleep a crap load cooler than any other foam bed or sleep number bed due to the open cell technology and air chambers TP uses. u get a 90 day cash back guarantee from TP because they're so sure you're going to love the bed. Try that w/ any other manufacturer. Oh yea, get one of the firmer models if you're worried about being 'active' in the bed.
buy one
sleep on it for the 3 months
then make ur decision.
don't listen to people who aren't informed.

Anonymous said...

Tempurpedic wears out fast (within a year). These people are sales pros with a sub standard product. They Know the mattress is good for 3 months in most cases hence the 90 day "trial". The 90 days is the ONLY REAL "WARRANTY" period. The 20 year thing is garbage..they will not honor it.

Anonymous said...

I can't believe the misinformation that I am reading here...I am a mattress salesperson and the reason I am so successful at it, is because I keep it all the way real. First of all, do not listen to chiropractors about which bed to buy. They don't know what the hell they are talking about!!! All they should volunteer about bedding is that you need something that will keep your spine in line, while also supporting your lumbar. Chiropractors usually aren't hip to new innovations in bedding and will definitely steer you wrong (the classic "Firmer is better" saying comes to mind, and we all know now that that isn't true). Also, to the person that said that he bought a sleep number because his doctor told him that tempurpedics trap allergens- you have it all backwards (sorry!) First of all, one of the features of memory foam mattresses is that they are antibacterial, antimicrobial, dust-mite and mildew resistant. But I suppose that an overpriced airbed whose chambers get moldy is better because a doctor said so...do some research!!!
And to totally honest, I personally feel hot in the Tempurpedic as well, but wouldn't that make sense in a bed whose "memory" responds to your body temperature? Hello, "TEMPUR"-pedic. The heaviest parts of your body (such as hips and shoulders) exert more pressure, therefore causing the foam to heat up and compress. Areas that need to be supported, such as the lumbar area, don't heat up as much, therefore the foam doesn't compress, creating the cradling effect. It's heat-sensitive! One time I left the pillow outside in my car in the dead of winter and when I took it out the next day, it was hard as rock, I could have knocked somebody out with it!
As a person who sells Tempurpedic, I would have to say that the mattress is an acquired taste that is not for everybody and that the price tag is not worth the product. Don't get me wrong, memory foam mattresses are great, but with the tempurpedic you end up paying for their advertising. King Koil, now known as Comfort Solutions, makes an unbelievable memory foam set that has all the benefits of Tempurpedic but at a fraction of the price ($899 and up for a queen set). You lose out on the 90 day comfort guarantee, but the warranty is more iron-clad that Tempur's (their "20-year" warranty has a lot of fine print). Definitely not worth it.
Also, I had to laugh at the person that cautioned against foam mattress because they "wear out and form hollows", then goes on to recommend an innnerspring mattress. Anyone who knows bedding knows that springless mattresses are light years ahead of innerspring mattresses. Springs equal pressure! Springless mattresses are the only ones that provide pure, unadulterated, equal weight dispersement, not to mention, they alleviate pressure points until the point of nonexistent! Use a pressuremapper on an innerspring, then on a memory foam, and you tell me which one will kill your back. As far as forming hollows, show me a mattress that doesn't. Sure, body impressions are a little less common in firm sets than pillowtops, but the fact is you are putting 100+ pounds on your mattress every night for about a third of your life. It's the same effect as if you move a piece of furniture and the carpet has hollows from where the legs stood. Every mattress gets body impressions, especially innerspring mattresses. If the impressions compromise the support of the mattress, it is considered a defect which is covered by your warranty, which is why it's important to deal with a bedding store that has its own service department (vendors will just give you the runaround). Impressions are a constant thorn in the bedding industry's side, however, more resilient materials are being brought to light that resist impressions much better than your run-of-the-mill convoluted foam, such as memory foam and latex.
And what happened to latex? All this misinformation runs rampant and only ONE person mentions latex? Shame on the salespeople who didn't even mention it as an alternative to the Tempurpedic. Latex beds are made from natural rubber from a rubber tree. The mold is repeatedly heated, cooled, and washed to remove agents that trigger allergic reactions to latex. The density of the mold determines the firmness, so latex mattress come in more comfort levels than the Tempurpedic. Also, latex is very resilient. Where tempurpedic takes a minute or two to recover from an impression, latex pops right back up. It's rubber, for pete's sake, and everybody knows that rubber bounces back. The same is true for mattresses. Latex mattresses generally cost less than the Tempurpedic and they have all the same benefits (very sanitary, equal weight dispersement, no pressure points) including a 20-year-warranty. Not to mention, it doesn't get hot like memory foam does. Again, I would look towards Comfort Solutions. They have fabulous latex mattresses starting around the $1099 range. They just came out with a new line that is solid latex all the way through, no polyfoam whatsoever. I would definitely try that out. Meanwhile, to all the bedding consumers, don't believe the hype! Do your research!!!!

Anonymous said...

I've had a Tempur-Pedic over 9 years. Its is still great.I weight over 230 and it has held up wonderfully.
It helped my back and neck injuries. I see the chiropactor so much less its paid for its self. I noticed my allergies dropped of substantially when I first got.
I purchard a cheaper knock off no name brand for my son, Whih I regret. I ve slept on it and it was not worth saving the money. I would highly recogmend the mattress. I see complaints about people being hot. I live in Texas and donot have a problem. I just use a thin blanket, and am fine even in the summer, eventhough I am a warm sleeper.

Anonymous said...

My wife and I bought a "generic" memory foam bed from Ebay. The bed was brand new and we loved it for the first two months. Then we both started experiencing severe back pain from sleeping in "sink holes". We were so dissapointed!
We phoned Tempurpedic and the sales person told us that their memory foam bed does not develop sink holes like the generic ones do.

We bought the Classic tempurpedic mattress and talk about Murphy's Law! Within 2 months, the sink holes were torturing us. Also, if you have a spouse who loves to lay in bed during the day and watch TV and spend 12 to 16 hours a day on a Tempurpedic Mattress, it will wear out even sooner!
We

My wife and I started to rotate the mattress every two weeks or so, hoping that this would relieve our back pain since neither of us would be sleeping in our own "memory sink holes". This worked for about 24 hours and then WHAM the pain came right back.

We thought maybe because we bought a 9 inch thick mattress and not their 12 or 13 inch thick mattress that maybe that was why our mattress was developing sink holes. Boy were we wrong! We had Temperpedic replace our Classic for a Celebrity Mattress. Same hat trick within two months.

We do not know what type or brand of mattress to recommend but we can tell you that Temperpedic has to be the most over-hyped piece of caa caa we ever purchased.

Oddly enough, we put our generic memory foam bed in a huge storage closet for about one year and brought it out and all the sink holes were gone! We got two more months of awesome sleep from our generic before the problem began.

I think I have the solution. Buy 6 generic memory foam mattresses and take one out of storage every two months...YOU DO THE MATH! HEH!!!

Anonymous said...

I have wanted a tempurPedic for a while. My Dad had bought a sleep number bed about 4 years ago and said he never had back problems until he got the sleep number bed. It now resides in his attic. He then bought a TempurPedic and loves it, no complaints. He has had it for about 3 years and hasent experienced any of the problems like indentations & heat that people here have mentioned. I myself bought a tempurPedic rhapsody bed about 1 month ago and OMG it is unreal. I am not stiff and soar in the morning and I sleep like a dream. I have not had one back ach since. On my old spring mattress I could never lay on my back. Not in the tempurPedic I can lay anyway I want and it feels right. It is not hot to me and didnt smell that much at all. I love the bed and the only down side was that is cost around 3,000 after taxes.

Anonymous said...

Over the last seven months...these are the symptoms that developed after buying a tempurpedic mattress. A nagging ache in the middle of my spine, that wouldn't go away. Then I developed a pain in my left hip that made me think I needed a hip replacement. After that, I could actually hear a crunching sound in my neck, every so often, when I turned it. Followed by a tingling sensation across my shoulder blades. I became unable to walk without pain and the pain in my shoulders prevented me from walking for any lengthy period. I couldn't sleep on my back anymore and the last straw was when I awoke to extreme pain in both of my elbows when I straightened them. I moved out to a bed that our daughter was storing at our house and slowing the symptoms started to go away. This is the kicker....I've never had any trouble with back pain. I have always slept good. So I thought I'd sleep better with this NASA backed mattress. What is so typical about people and advertising is that we buy into infomercial and trigger slogans like robots. I thought if NASA pushed this product, I was in. The fact is, is the astronauts don't even have any pressure points for extended periods of time because Space has no freaking gravity. The only thing the memory foam did was cushion them as they thrust into space. Tell me that G's matter more than Z's for the one third of our lifetime as we sleep. The only thing that got hurled into space with me is my money. My 3000 -yes that included the crap pillows I was suckered in to- is floating up there with the satelites and asteroids. If you ever find money on the street, it is mine that fell from space.

Anonymous said...

Hmm, would be interesting to know about latex beds. Would think the instant bounce back thing would cause pressure. But then again, there are a bagillion different types of foams, plastics, rubber, and what not so who knows. But this 2,000+ business is what really gets me. i understand that good things arent cheap, and cheap things arent good, but still. especially when it turns out ot be a lemon.

I have sampled the pillows, and have their "test" peice of foam they send with the brochure. Honestly it would always have to be protected. It picks up everything. The sample doenst really do that impression thing, but the pillows did... but they were hard enough not to even use as seat cushions.

Don't get me wrong I >>HATE<< spring mattresses, but am as confused as a broken nosed dog in a crosswind on what to get.

Finally, as for that nasa backing, it's never really said that nasa backs them, just that they created it it. Which from what i find is true. nasa did create it. what they dont tell you is that nasa never uses the stuff themselves. the medical society does apparently though. but the way they gouge you with medical bills they can afford to replace every year. besides if beds lasted for 20yrs they'd be hard pressed to sell the bloody things. but no excuse in lying about it.

Anonymous said...

Weighing in on the traditional matress discussion...I don't recommend Simmons Beautyrest or Restonic because of sink holes, but I do recommend Sterns and Foster. We paid $1200 at a Fingers Furniture Store in Sugar Land, TX and bought a memory foam topper from Sam's Club because we didn't want to buy a pillow top mattress. So far, so good....that was a year ago.

Anonymous said...

I had a sleep number bed for about 7 years, and it was the worst bed I ever slept on. Letting air out of the bed made it sag in the middle. That stands to reason, because that is the part that carries the most weight. It doesn't just get softer all over, it simply deflates and the part with the most weight sags. Also if you like to snuggle with your partner, there's a ridge down the middle to contend with. When I moved to a new house about two years ago I just left it in the old house.

Then I got a visco-elastic foam mattress and in less than 2 years it has 2 big canoe shaped depressions in it.

I currently am looking into getting a Tempurpedic, but am a little disheartened by all the negative reviews.

Anonymous said...

After considerable research, we bit the bullet and ordered a Tempur-pedic RhapsodyBed yesterday. Every type of bed we researched on the Web had about the same ratio of positive:negative comments, so there can be no real conclusions drawn from the numbers or ratios. Don't forget the number one rule of consumer research: Consumers who are neutral/happy-happy with their purchases are considerably less likely to go to the extra effort to publish a recommendation or testimonial than those who are pissed or remorseful.

I will try to post an "objective" review about this highly subjective purchase after some time--maybe here or on ePinions. It's a huge risk/reward proposition no matter which bed you purchase and my lying around on beds in showrooms is about all I feel I can rely on at this time. The bottom line is that we feel we are very fortunate to have the means to try to improve this important part of our lives. If it doesn't work out, a family member, friend, or someone less fortunate will receive a $3,000 bed set as a donation in a year, or so, if we cannot get a refund. I doubt they will complain.

BP

Anonymous said...

both my wife and myself have thought that a large part of our lives is spent on a bed ... for most of our relationship we have made due with high end foam top matress type beds. We took the plunge and bought a sleep Number bed ... and because were were of mixed feelings we put a Memory foam on top of the existing foam on our Sleep number bed .... WOW we love our bed and here is our 2 Cents ... thanks PM

Anonymous said...

I have a classic TempurPedic that I've slept on for almost 10 years! It has been a fantastic bed. My only complaint is that it does get warm in the summertime if your home does not have good AC. It has retained it's shape and firmness just fine. HOWEVER, I just purchased a new Rahpsody (model) in a cal king size. I spent $2700 and chose this model because it has the new HD Tempurpedic foam and is supposed to be firmer than the other models. IT also has the new dual air-flow base foam that supposed to keep the bed cooler. I AM SO DISAPPOINTED IN THIS BED. In just 5 weeks it has completely worn out in the two areas that my partner and I sleep. The foam is so soft in these areas that if I move over to the middle, I will actually roll into the sink hole. It does not provide the support that it did when it was first delivered. I beleive it is the two layers of egg-crate foam that provides the base support. I think that foam has lost it's support and thus caused the sinking. I feel like I'm sleeping in a hammock and have had to resort to sleeping without the pillow so as to not cause neck pain. I am so upset because my 10 year old classic bed is SO much firmer and better than this one. It is definately going back and I'm considering buying the same classic version as my old one. I think the new layers of foam in the new models is really the problem here. There was only one choice when I bought 10 years ago. I'm going to stick with it.

April said...

both me and my husband LOVE our tempur matress. the ONLY drawback is that on a really cold day when u first climb into bed it will be hard and cold but it warms and softens up real quick and then its toasty. i have not had any summer complaints as some of your other commenters have. but i suppose if you were a particularly hot blooded person there could be a problem. but my hubbie who sweats at the drop of a hat hasnt had any complaints. i wish that everything in my house was tempur (couch, office chair). i think it is well worth the price, and theres the 20year gaurantee too :)

Anonymous said...

I would be VERY interested to see people's weights when they say that the bed saggs or gets too hot. I would be willing to bet, that that is why the bed has reshaped or "sagged" and why it got so hot is that people who are overweight are the ones complaining for the most part. Of course, I will find out, I bought a Rhapsody 2 days ago.

Anonymous said...

well it seems clear from the comments that old tempurpedic beds are much better than recent ones. I'm currently testind the tempurpedic overlay mattress for 8-days-trial.

Anonymous said...

I have used the TempuPedic for about a month. I am not sure if my new developed allergy is due to the mattress. But strangely, bad nasal congestion starts after I sit on the mattress and stays until I get up in the morning. I thought it is related to motion. Probably not. Does anybody know whether I can return this without charge with me?

Anonymous said...

DO not buy a tempurPedic. The heat is unbearable!

Anonymous said...

How to buy a mattress?
I just bought a firm latex mattress and it hurts my shoulder and makes my arm numb. I have bursitis. I tried the Tempur-Pedic
Rhapsody in the store and loved it. Didn't feel any
pain at all. I really worried about all the bad reviews on Tempur-pedic that I've read here. I've heard the newer foam in the Tempur-Pedic
Rhapsody is better but it sounds like these beds
break down after 2-3 years. Not good! I may try
the softer latex and put a thin layer of memory foam on it. Maybe that would work? Who likes
the Hastens and King Koils? They seem to have good reviews.

David said...

My wife and I have had our tempurpedic for three years. We loved it in the beginning. Now we both have a variety of issues with this bed. It does hold heat. It is hard in cold weather. It has lost its support and is sagging. Now if I sleep on my stomach I feel like I am being bent backward. No one has mentioned this that I see but it is terrible for sex as you get no support and feel like you are falling into a sink hole. Never buy this mattress. Your money just goes to the massive advertising budget.. They will not stand by their warranty.
Disspointed is not even close to the way I feel.

Richard said...

Latex Beds:

Latex is good, but beware of the different types. Many stores sell natural latex, which gets bonus points for being "natural." It shouldn't. Talalay latex is processed longer and contains some synthetic latex, but it has the best resiliency and is supposed to last the longest. It does not relieve pressure the same way memory foam does because memory foam absorbs your weight then rises. Latex adjusts as you lay on it and gives a firm, supportive feel with less pressure than a spring mattress.

Anonymous said...

I did a google search of "tempurpedic vs sleep number" and came across your blog. I happen to be a salesperson who sells both products and sleeps on the deluxe by tempurpedic. I've been selling them for 2 years, and I've been sleeping on one for 6 months now. Here are the answers to your concerns:
1. the heat- on a traditional innerspring mattress your body temperature drops because you are cutting off circulation (ie pressure points) due to the steel coils pressing back up against your body. on a tempurpedic your body temperature is the same as when you are standing up, due to the increased circulation. The foam itself is an open cell foam structure which is much more breathable than the closed cell kind (most other poly-foams are closed cell, including the tempurpedic knock offs)My bed is always the same temperature as my bedroom, when i lay on it, it warms slightly, but if i do get out of bed and then come back shortly, i can not feel where i have been laying. there isnt a warm spot.

2. the softening- most sales assciates fail to mention at the time of sale that you MUST break in your mattress. it will be firmer upon delivery, like a new pair of shoes. once the mattress is broken in, THEN it never gets softer.

3. The Smell- slice an apple into wedges, put those on a plate, and sprinkle baking soda on those wedges, then place the plate on your bed, in a few hours it will absorb the odor.

4. Buy from a retailer who will give you a 90 comfort trial and who carries enough brands that you could switch to if you didnt like it.

1800mattress is great, and I dont know where you live per say, but I would look into a retailer like Sleepy's, Mattress Firm, Mattress Discounters, etc. The large chain stores offer a better selection of the many different brands, and since the salespeople have to sell all of it, they are going to be slightly less biased.

good luck, if you want you can email me if you have any questions

eemihalik@gmail.com

Anonymous said...

All this was posted years ago, but I just stumbled on this page and am trying to get in touch with Fleetfoot. Please email me at jack.zg@juno.com.

Anonymous said...

my husband and i purchased a tempurpedic about 4 months ago. he is asleep in the spare bedroom right now. obviously its not working out for him. he cant quite articulate the problem.

as for me, ive had severe back problems for years and i cant say that they have improved since using the tempurpedic. i really cant say anything positive or negative.

but for SEX, i can say this: it IS uncomfortable. just when i need the spring like motion while on top, the bed absorbs my knees instead. this makes it very difficult and very strenuous for me. vice versa for him as well. id have to put a pillow underneath me because my bottom would sink in. it just doesnt workr. wed forgotten how enjoyable sex could be until we took a trip to chicago and stayed on a howard johnson cheapie mattress.

i had a new spring in my step in the morning. :)

Anonymous said...

We're shopping to replace our Sleep Comfort/Sleep Number bed now 10 years old. We have enjoyed the bed in general, and I would say it held up for about 7-8 years. With the passage of time, the bed had an increasingly difficult time maintaining the setting, so that it had to be adjusted more and more often. Now, I set it at 100 on Monday and it is at 20 on Thursday, so I reset it all the time. That is why we're replacing it. It never broke or malfunctioned. The mattress is pretty thin by today's standards. It moved from house to house just fine. Just don't think that this is "the last mattress you'll ever buy".

Just don't know whether to get a Beautyrest Black or a Tempurpedic Rhapsody. I heard that the newer temperpedic models aren't as hot as the older ones- -true?

Anonymous said...

Bonsoir à tous,
J'ai pu apprécier les derniers matelas Tempur et vous les recommande. http://www.somnea.fr

Anonymous said...

Anybody have experience with the SAT bed? It is similar to Sleep Number.

Anonymous said...

On our third bed-Classic Queen-went to Spain several years ago and realized that our low back pain was gone that entire week. Came home and immediately ordered the TP-we had pillow top regular bed before. We got the TP and besides the odor were in sleep heaven for about a year. We are both about 5'7"-husband weighs 160 I am 130 lbs.-our first bed gave way and the sagging brought back all of the low back pain we had before and then some-forget about stomach sleeping. I had the first bed replaced under warranty-after sending in pictures of the sags-need to measure 3/4" depression for them to fulfill. Now we have just reordered a third bed and foundation after only one year on this one. We know that we will have the same problem but only now will recognize it sooner each time. We just want our money back so we can get off this warranty ride-the product is weak and we definitely don't recommend them anymore. It does kill your sex life too. Because a) you're always tired b) unless one person stands the sink holes are just too low. Will try the apple baking soda trick for odor. Thanks

Anonymous said...

I think the majority of the praise for the Sleep Number series on this blog is from sales reps that work for the company. If you want real reviews, go to epinions or consumer reports and read the horror stories regarding the Sleep Number brand. Good customer service, but very shoddy quality and overpriced.

Anonymous said...

I really appreciate reading everyone's comments. We were very excited to get the Tempurpedic king deluxe bed we purchased a month ago. The first night of sleep felt wonderful but the toxic ordors quickly brought second thoughts. We read some reviews about the heat, allergies, chemicals, sagging and poor customer service and decided to return it. Now doing more research into a quality bed and getting information on organic beds made of natural latex, organic wool & cotton and Hastens. The TempurToxic (as I've come to call it) caused headaches, ill feelings, and filled our space with nasty petrochemicals. We try to educate ourselves on how to eat and live well because toxins are all around, so I don't want to sleep on a toxic bed. I hope we all become more aware of how we can consume products in a more eco-friendly way. Happy Sleeping!

Anonymous said...

The smell is making me sick. I just got a king size and have slept (off an on) for two nights. It is like sleeping on a board.... a stinky board.

Tempur-pedic Beds said...

"One thing I'm wondering--and perhaps you can ask--is whether there's any advantage to the TempurPedic brand vs. the other brands of similar mattresses."

There are differences. Just because tempur-pedic made the first memory foam bed doesn't mean it makes the best memory foam bed. The truth is that there are a lot of competing manufacturers that make a better memory foam bed.

Same goes for adjustable beds. Just because craftmatic made the first one doesn't mean it's the best. It's like with a lot of products, the first is just the first, not the best. All products get improved upon and often the latest is actually the best.

jklein said...

I own several sleep shops and my family has been in the mattress business for over 60 years.
I carry Tempur-pedic, Hastens, Carpe Diem Beds of Sweden and several other lesser known beds from Sweden and Europe in my Connecticut Sleep etc. and Svenska Beds stores. In fact, I was the first dealer in the US to sell Hastens in 2000 and I was the first to bring in Carpe Diem in 2006.

Most of our customers are from NY and CT, but we do ship nationally, so I'd be happy to send info to anyone that requests it. I'm also happy to provide information, opinions, and advice to anyone who is not purchasing a bed from one of my stores but needs help. Don't hesitate to contact me.

Whether your are considering Tempur-pedic or an Organic mattress, each will have it's advantages and dis-advantages. Feel free to contact me for unbiased information.

Jeff Klein
Svenska Beds/Sleep etc.
jklein@svenskabeds.com
www.svenskabeds.com

Anonymous said...

We purchased the TempurPedic Celebrity bed three years ago. For the past 1 year I've been experiencing sleep apnea and lower back pain. We just purchased the Beautyrest Black Gabriela bed to replace the TempurPedic. I've read all the horror stories about the bed and may vouch the fact the bed loses its viscosity after the first year or year and a half.

DO NOT BUY A TEMPURPEDIC!!!

I've measured a 1" depression and will now pursue the warranty claim. I couldn't sleep on the bed another night so was forced into buying a new bed.

Anonymous said...

I've had a tempurdedic classic for about 3 months now and it gets too hot!

Anonymous said...

When we bought ours, it was like a pillow ride throught the sky! We were so happy with our purchase. Within 6 months, my side developed a crator. I'm 6', 210 muscular pounds. My wife laughs because she rolls into it and has to work a little to get out....not so amusing to me as I have developed some low back pain. I am a stomach sleeper and the sag puts way too much pressure on my lumbar spine. When I called to complain they told me the softening was normal and would not do anything about it. Nobody said anything about softening at purchase and I do not recall any comments on their commercials. $2000 is a whole lot to spend for a 6 month mattress.

As far as a smell goes, all I smell is a lawsuit.

sumdifferent@yahoo.com

Scott said...

I tryed the TempurPedic Celebrity at a local Kittles and liked it but not good enough to buy it so i looked at 10 to 15 or more beds and ended up with a Sealy Laurel Cove 5/0 Pillow-top Latex Mattress and as soon as i layed on it i knew i wanted this Mattress it was perfect. I will let everyone know in a month or so how it is. It has a 2999.00 dollar price tag

Anonymous said...

A little over a week ago I bought a tempur pedic. It is the most comfortable bed ever, and I love the way it feels.
Unfortunately, I have to take the bed back because I have been waking up in the middle of the night broken out in hives. They itch like crazy and at first I thought it was something in my sheets, so I washed them. Tried the bed again, and broke out in hives. I got on the internet and did some research... turns out that many people experience these allergic reactions. I was surprised to see that there are people who are experiencing severe symptoms because of the chemicals they use in the foam. I cannot believe that they use chemicals that are known to be toxic.
Anyway, although i love the comfort of the tempur bed, it is just not worth the health issues. I am now looking for something all natural because I don't want to have anymore reactions to chemicals in my bed.

Scott said...

Look at the Latex beds then ^^^^ you will be happy,Sealy was my favorite

Anonymous said...

A suggestion with heat issues... try bamboo sheets and blankets they are lightweight, breathable and feel soft like cashmere making them quite cosy. They have natural hypoallergenic qualities and would make an ideal alternative to cotton. Not only that but it's a sustainable product.

Anonymous said...

We purchased a Deluxe Tempurpedic and within 6 months we have terrible back and neck pain. The mattress remains quite firm for the first 90-120 days and then softens considerably. (90 days was the return deadline). Wife is now sleeping on the couch and we will attempt to sell it used. If anyone has been successful getting resolution with the manufacturer I would love to see a posting from you.

Jeff

Joe said...

We purchased the Temperpedic King Size mattress. We found it too stiff. We were told to let our bodies get used to it. We kept it past the trial period listening to this "get used to it" BS. We both have bad backs, in fact I have had three back surgeries. It is NOT what they claim on TV. A local salesperson admitted to us that the company is working on a softer model because of the consumer complaints. That is the only thing that made us feel better, knowing we were not alone. My advice is DON'T KEEP IT A MINUTE PAST THE TRIAL PERIOD if you do not think it is right for you. I know that some other people will say that it is great, but most of those people are the ones that will not admit that they were taken. I have nothing to gain by posting this. No one will reimburse me for the mattress. I admit that I was dumb for keeping it too long. You heard me, DUMB!

meluckysprite said...

This is what I can say. I have had mine for about a year and my husband just today mentioned that he isnt happy with the way it is wearing. Here is my opinion as far as people having issues getting sick from them yeah they put off a nasty smell for about 2 weeks or less but then its gone i think those people are actually allergic to the bed itself. As for doctors saying it holds in germs thats a load of crap it isnt like a sponge it is much more dense and things cant penetrate it. We have had flease from our cats and in the past we found they were in out mattresses but not once with our tempure pedic. As for it being to hot or to soft then you got the wrong model. We have the classic version its the cheapest but it happens to hold up longer it isnt a pillow top which are known to sag and our forms to your body but it doesnt suck you in and keep you hot. I hate being hot in my sleep and that was somthing I was very worried about but with ours I havnt not had an issue. People also say that if your a large person its hard to get out of it well I layed on a pillowtop one at the store when pregnant and couldnt get out but I am pregnant now and on my classic version i have no issues with getting out. Our issues are 2 things... One my husband sweats in his sleep this is just what his body does and has nothing to do with the bed. Well the bed soaks in the moisture which made his tempurepedic pillow gross but I think we just need to buy a nice mattress cover and then we will be fine with that. As for our other issue that would be the fact that we have had it for a year and there are some indentations where we lay but we try to rotate the mattress often and we do have the 20 year warranty and i didnt know that there can be a customer service issue but in all honesty even with the issues with it i dont ever want to sleep on anything else. I hate leaving home I love my bed. Also you cant compare non tempurepedic with tempure pedic the non tempurepedics colapse within months and somtimes days. I have tempurepedic and i have had it for a year and there is only slight indentations and i think if we left it sit for a while and not slept on it they may go back to normal. anyway i recomend tempure pedic because honestly it may have a few flaws but i think it is the best your going to find out there.

Octavia said...

Good tempur and memory foam mattress info on this site.

http://www.sleeplikethedead.com/bed-mattress-review-home.html

Anonymous said...

I was prepared to shell out big bucks for TempurPedic bed until I read the comments. Thank you for great reviews. You saved me over two thousand dollars.

Anonymous said...

Avoid TempurPedic like the plague. It takes the prize for one of the most hyped awful products on the market, when mattresses priced 1/4 the price are a lot better. The smell is awful, I could not go to the bedroom after it was put in and had constant headaches, sore throat, memory loss, concentration problems. Sleeping on it was no great shakes either for that matter for the back.I had to put it in the garage as I could not stand the fumes from it as I could wait for
a few days before it was removed by the mattress company. I also understand that a German magazine found that it contains toxins like arsenic and phosphorous and recommended it not be used. Tempurpedic threatened to sure them. If you have any sense run away for the one of the greatest sale gimmicks of our era

Anonymous said...

Ok here's my 02. I'm 145 hubby is 190. We had a great bed for 10years. We went on vacation and slept on the Heavenly bed, and went on a hunt for it. Mind you, I sleep alone in our bed for 20 out of 30 days a month due to hubbys work so we have sleep issues. LOL We bought the Simmons beauty rest pillow top. It failed in two months! The independent company came out and measured my hole and it was 2and one quater inches down! Crazy! When Sleepy's took it back, and yes they were good about it, we were talked into a TP. So far (3 nights) we love it. It's not hot to us, it's very comfortable and we sleep better with it, BUT...I can absolutely not sleep with the stinky pillows! My room reeks bad! They say it will go away, but if it doesn't soon I don't care how much I like it, I will have to trade it in. I don't care how much I spend I just want it to work! Oh, I have the Deluxe as well. All TP's are not the same. I hate the harder and the softer ones. So you have to get the one thats right for you.

I'll come back in a month or so and let you know how I made out.

Heidi

Anonymous said...

ALL THIS TALK ABOUT LONG WARRANTYS YOU SLEEP 6TO8 HRS A DAY ON YOUR BEDS CHANGE THEM SOONER AND BUY THE MATTRESS NOT THE WARRANTY PAY 70,000 FOR A CAR AND REPLACE IT AFTER A COUPLE OF YEARS DOESNT MAKE SENSE

Anonymous said...

HEAT PROBLEM SOLVED!

I have slept on a Tempurpeduc for about 3 years now... The ONLY issue was how hot it got...
I bought a thick mattress pad and put that over an old down comforter that I had. It stays cool all night. WOW! I hate to get out of bed now!!!

Anonymous said...

My tempurpedic bed has become non-supportive, with a huge me-sized depression down the middle after 7 years. When I asked the company to live up to its warranty, they made me put the mattress on the floor, remove the cover, then photograph the depression with a yardstick across the bed and a quarter in front of it to show the size of the dip. They won't honor the warranty if it shows less than 3/4 inch. I don't know about you, but I weigh substantially MORE than a quarter and think this is a stupid comparison. I agree with the person who said you feel bent backwards if you try to sleep on your stomach, and forget having sex. All too true. And if you have hot flashes, stay far, far away!

Anonymous said...

I always know when I need a new mattress when my back starts hurting every morning. I owned a Stearns and Foster mattress for 10 years. It was a good mattress; but after 10 years I began to have morning back pain. Time for a new mattress. I bought a TempurPedic. First night I awoke with no chest pain in the morning. Now after just 9 months, it has developed a depression in the middle and I have started having daily morning back pain. I am now looking at a Hastens mattress. As far as I am concerned, a good nights sleep and my health are worth the investment. I just hope it does not turn out to be a bad investment like the TempurPedic.

Anonymous said...

Real simple - go with Hastens. Tempur-Pedic is nice, but the Hastens is the bed of choice in my opinion, I have the Superia with BJX topper, and those Sealy and Sleep Number boys have NOTHING on the Hastens. Don't be fooled - go Hastens.

Anonymous said...

Spent my first night on a Rhapsody model last night (4/1/08). It might take a little getting used to, it was a tough night. Zero heat or breathability issues just that the mattress is like sleeping on a bag of cement that won't let go. I'll post a few more times so you can watch how this progresses.
tempurtester

Anonymous said...

I just discovered this site, two weeks too late! In late March 2008, we bought the TempurPedic classic, partly because it felt good in the store, and partly because it got rave reviews on Oprah (thank you, Dr. Michael Breus).

I'm a side sleeper and I find the TempurPedic to be very uncomfortable. I've had constant lower back pain from day one. It feels like sleeping on a thick, very firm futon--and I've never been able to sleep well on a futon. With all the comments about it taking months to break in, and even sagging or causing back pain again in less than 5 years, I decided that I'd had enough after just 5 days. The TempurPedic might be a good choice if you like firm surfaces and don't sleep on your side.

There was also an article about mattresses in Consumer Reports not long ago (check the index of a recent issue or ask a librarian for help) which reported that people had strong opinions about it--they either loved or hated the TempurPedic. The article also suggested verifying store return policies before you buy, noting that Sears lets you return a mattress within 30 days with no re-stocking fees.

I knew upfront that my retailer charged a restocking fee and delivery on returns, but I never thought I would ever need to return a mattress. I have just arranged for them to take back the TempurPedic, and now I have to go back to the store and go through the selection process all over again. I'll also be out $250 for the return.

I wish I'd done more homework, but I'm very grateful for the comments here that inspired me to dump the TempurPedic and listen to my back. When I have to buy another mattress in 10 years or so, I'll definitely be more prepared. Everyone should take their time comparing mattresses *and* store policies. Don't feel pressured to buy just because you're at the store or they're having a special sale. You can't guarantee you will love the mattress as much as you think you will.

Al said...

I have had the Tempur Pedic immatation by a reputable company a couple of years and lately noticed that I am experiencing horrific back aches that dissipate considerably after rising but will continue into the day. I am over weight 5'9" and 265 Lbs. Even when new it required special manuvering to turn in bed. My wife and I have both been diagnosed with cancer and she has back and neck problems that have shown up since owning the bed. I am poor and can't afford a new bed. Besides my wife loves the bed. I haven't told her yet I believe the bed is causing our problem. the back aches are getting much worse to a point I can' sleep at night.
For your own sake research a bed, or anything, before you buy. Yes the bed is very warm, but I like warm.

srg said...

to whoever posted that they have solved their heat issue - PLEASE GIVE MORE INFORMATION, I NEED YOUR HELP: what is the 'mattress pad' made of? (i'm from australia and that's not a familiar term) - is it ordianry foam, latex, cotton, wool? i've bought a bed with a memory foam 'pillow top' over latex and I HATE IT. why? its HOT - and that salesman that posted some BS about circulation should go jump on his head. if it was better circulation making me hot then i'd be the same temperature all over - but its only the side against the bed that's boiling, and the side up is cold!! also there is just a clammy saggy feel to it, very soft and lovely to run your hand over and when you first lie down, but wait 5 minutes! any clues from anyone on how to solve the heat issue welcome - please email fishywishy62@yahoo,com.au

Anonymous said...

Bought Queen Deluxe w/adjustable base exactly one week ago.

I woke up the first three mornings heaving into the sink! I'm not pregnant (I'm 61 :) And I'm not trying ; )

Friend said put pillows outside to air out. That helped, but odor from mattress prevalent one week in.

Store said they called Tempurpedic and that TP rep had never heard of this and he called it is an anomaly.

So what we know is that TP rep is a liar or can't read. How could they NOT know about the odor? Store manager could have made it up -- with revenue generation being what matters to most salespeople.

Bottom line, I'm going to store today to pick another kind of mattress and returning the TP. I told them I will not have a credit with the store for the difference, that I wanted a refund. They said yes after of course the 'restocking fee.' : )

Should have done this research BEFORE I bought.

Also, I can't get over to the other side of the bed! I've fallen and I can't get out and over in the spongy thing.

Emily said...

My hubby and I have decided that we really need to replace our old spring mattress and were considering both the TemperPedic and the Sleep Number beds, but after reading ALL of these comments, (yes I really read all of them) I don't think we will be buying either. I realize that the people who are satisfied with their purchase are not as likely to post a message as people who are unsatisfied, but based on all these comments it sounds like both brands are a waste of money. I'm looking into the Hastens brand and the Sealy latex mattresses, but being an environmentally conscious person I am leaning towards the all natural Hastens bed I think. Thanks to everyone for their comments!!

Anonymous said...

We just bought a Tempurpedic Classic and it had the same strong smell people mentioned in other posts. We called the place we bought it from and they suggested we cut up an apple, put it on a plate, and set the plate on the bed for a few hours. Weird, but apparently apples absorb up the smell. We did this (actually left the plate there the whole day) and it got rid of the smell!

Anonymous said...

TempurPedic Slippers - we bought 3 pairs of tempurPedic slippers and it was comfortable for a few months. After that, it started matting down and we reported to their warranty department. They assigned a number to return these slippers. We mailed it out and there was no response for a few months. We finally searched online and found their e-mail. Through numereous correspondings, they finally sent back our replacement and told us their TempurPedic slippers only carry one year warranty from the originat date of purchase. After wearing it for few months, these replacement slippers didn't hold up either. It matted down (like sink holes) just like our last one. We feel TempurPedic should not sell these products because the memory form does not hold up from average body weight(we are weighting about 150 pounds). In addition, when they know they have defective products, and continue selling it at such a high price ($50 per pair) and only give one year warrant from the original date of purchase. It is wrong.

karenfromma said...

I was told I need multiple back surgeries. I was tired of sleeping on a new mattress every three years only to find it sagging and hurting my back. We went to a major furniture store chain that had several tempurpedic mattresses to choose from. (the entire line) We tried them all, and the settled on the Rhapsody, which was firm, but not too firm and soft, but not too soft for us. It is heaven. We both sleep like babies. I love it and I just hope it lasts. Downside is that they are expensive. But so insn't back surgery.

Anonymous said...

The Sealy latex mattresses i bought several months ago was the right choice!! I love it, never slept better

Larkspa and Slender Solutions said...
This comment has been removed by the author.
Anonymous said...

I just bought a TemperPedic mattress and I'm returning it. Its super comfortable but the off gasses are terrible and I can't imagine they will just go away. When I bought the bed, nothing abut the fumes was mentioned. My whole house stinks and I had to sleep in the spare room because the fumes were making me, my husband and dog sick. I should have listed to my friend when she said the TemperPedic beds were toxic. Anyway, the best bed in my opinion is an Organic Mattress, as most convential beds give off Cancer causing gases. I found a company in Walnut Creek www.nontoxic.com that specializes in Organic Mattresses sheets, ect. I heard they are great and I'm planning on returning my TemperPedic and purchasing an organic bed for about the same price. For those of you who really love your TemperPedic bed, you can also purchase a carbon pad to absorb the off gases. Just a thought

Anonymous said...

My husband and I have owned a real tempurpedic for 6 years now. I had one before I married him and he has one also. This is by far the best mattress we will ever own. We have absolutely NO problems with it. I have no idea why people are saying their mattress is sinking and denting. We have no problems whatsoever. Our mattress is still in the same shape as when we bought it. We have 2 in our house and we just got a 3rd tempurpedic delivered 2 days ago. This one is a Celebrity and we will try it out and maybe keep it in our room or we will keep our old one and use this one for our guests. We love our mattress so much that we took a UHAUL truck to the outer banks and brought our mattress with us. Our 6 year old box springs did squeak, but we emailed them and within 5 days they brought us brand new ones and no squeaks now. Their customer service is the absolute best and I highly recommend tempurpedic. It is a different way of sleeping, but once you get used to it, you will never want another bed again.

Our bed does not 'heat up' like some people are saying. They probably don't have a real tempurpedic but a knock off brand. None of ours heat up. As far as customer service goes, they respond quickly and they keep their customers for a reason.

I have extremely bad allergies. I have not had allergies since getting this bed. This bed does not contain mites or anything else. Where are people getting this information from? These mattresses do not trap mites or allergens, it's the exact opposite. Get your facts straight people. If you don't like the mattress then fine, but don't add lies and garbage about it.

Anonymous said...

The fumes will dissipate so don't give up your mattress just because of that. Once the smell is gone, it's gone for good and you will have the most comfortable mattress you can ever imagine. The fumes will go, be a little patient, it's well worth it. You won't have to worry about dust mites or allegens getting trapped in it either. We love our bed and it's 5 years old. No flipping or rotating or anything. No problems with it. We highly recommend it.

Eve said...

Hello, everyone!
I have not slept well since the age of 14 and I am now 43 years old. My husband and I have not shared the same bed in 12 years. I wake constantly, toss and turn violently, and often wake in the morning to find my bedding in a heap on the floor. Once, I even found my bedside lamp on the floor, smashed to pieces. Apparently, I had thrown my pillow in a fit of discomfort at some point during the night.
I have spent the past two months online and in every furniture store I can find. I have spent at least 20 minutes on each of at least 20 bed models from a variety of manufacturers. I believe in paying for quality, but I am also a skeptic. I don't trust salespeople. So I've done the research, ignored the hype and names and sales pitches--I've even ignored the sale events. Instead, I have simply spent hours in stores, just lying about on beds. I bring my own pillow and make myself at home. I don't care if people stare--I will be stuck with my purchase for YEARS.
I have laid on many comfortable inner-spring mattresses. My favorite were the Simmons World Class. I tried the natural latex--too bouncy for me. I absolutely HATED the Select Comfort beds, and I tried every model. During every shopping excursion, I avoided the Tempur-pedic beds. My father has the Classic--I hate it. My mother has the deluxe--I hate it. So I had crossed them off my list from the beginning. But one particularly annoying saleswoman would not leave me alone until I tried Tempur-pedic. I was still curled up on a Simmons when I promised that if she would simply leave me alone for 30 minutes, I would test the model she insisted was right for me. She agreed, and I trudged across the showroom like a grumpy child and laid down on the Tempur-pedic Rhapsody, complete with matching pillow (part of the agreement).
I don't remember finding a comfortable position. I don't remember thinking about how the bed felt, or analyzing my body, or comparing it to other mattresses. I don't remember a single thought, because I fell asleep within a minute or two, and woke 15 minutes later to the sound of my own snoring and the saleswoman's laughter. When I sat up, I was disoriented almost dizzy from the DEPTH of sleep. When I stood up, my very CELLS felt rested. I bought the bed. I am a new woman. I can sleep with my husband. I am HAPPY.
1) The smell dissipates quickly.
2) You really do have 90 days to change your mind.
3) I don't sleep hot, and I'm menopausal.
4) The bed gets BETTER as it breaks in.
5) I was offered two free pillows. I asked for four, and got them.

Do NOT buy without testing. Every model really is different, and these beds are not for everyone. Spent AT LEAST 20 minutes in every position on every model. Don't allow the salesperson to pressure you. Go back again the next day and repeat the testing process. Ask for four pillows. Pay taxes, but NEVER shipping. And get your 90-day guarantee in WRITING from the store, not the company.
Worth every freakin' penny for us!

Anonymous said...

I purchased my Tempurpedic (Celebrity model) about a month ago. Here's what I've found: No way is the mattress too hot...and I'm menopausal. There's a funky smell at first but it goes away after about a week. Now the good part. For the past 8 months or more I've had to take Motrin before going to bed at night because of hip pain. I've woken up in the middle of the night most nights to take more Motrin. I've even been known to soak in a hot bath and do stretching exercises at 2:00 a.m. to try and alleviate my hip pain. Since my first night on the Tempurpedic I haven't needed to take Motrin even once. Nor have I woken up in the middle of the night with hip pain or tossed and turned trying to find a comfortable position to sleep in. I'm a believer and I'll sing the praises of Tempurpedic forevermore. In my opinion, you can't put a price tag on a good nights sleep and Tempurpedic is worth every single penny. AND.... my husband who didn't think we needed a new mattress can't say enough good things about it. :)

Sue said...

I'm the not-so-proud owner of a (used) Tempurpedic Classic. Buying off Craigslist wasn't smart, but I desperately needed a mattress. It's 4 years old, no depressions, and should be a great bed, but find I wake frequently during the night with numb shoulder, leg, etc. And this is only the first week. This had NEVER happened before, and I've slept on beds with springs poking through, air mattresses, and even on the floor with a pillow and blanket. The Beautyrest feels most similar to my old Serta that was medium firm with good support.

one crazy mama said...

Do NOT underestimate the outgassing. We bought a top-of-the-line tempurpedic on Saturday and I have been so sick since then - today is Monday. I just returned from the mattress store where I purchased an old-fashioned coiled spring mattress. I can't wait for this tempurpedic to be out of the house. I have been waking up on the verge of being sick, sweating and with a headache worse than a migrane. They say it can take 3 months for the outgassing to stop. I don't have that luxury so I returned it.

Anonymous said...

For a more realistic price and equal or superior quality, try out the Kaymed (Irish) brand. We just got ours from Denver Mattress and it is literally 1/2 the price of what the equivalent model of Tempurpedic would be.

Some of the really low price alternatives can be bad news but Kaymed has been in the business for a long time, mostly doing medical beds and decided to get into the US market a couple years ago.

Anonymous said...

We just bought a Deluxe Temper pedic because the Stearns & Foster we had was terrible. My husband asked the salesman if the TP did any off gassing and he said "no". Well... the mattress stunk so bad & was such a nasty smell we opened the windows and fled the bedroom. I thought it was the cover so we washed the cover (it now smells fine. After 8 days of having heat on and windows open, we tried airing the mattress out in the sun for a few hours - didn't work. The salesman said we had to be more aggressive in breaking in the mattress as the smell was trapped in air pockets in the mattress. So I had my 27 year old daughter walk on it. Then we turned up the baseboard heat in the bedroom as high as it would go for about 15 hours. Then turned the heat off and opened windows during the day. Tonight will be the 3rd try as it does seem to be getting better. However, I find it ridiculus to spend all this time and energy frogging around with such an expensive bed just so the bed won't stink! It's been 12 days now that I've been sleeping in the extra bedroom and my husband on the couch. I am going to try the apples & baking soda.
My sister has had a tempurpedic for about a year and loves it and said it didn't smell when they got it. So I have hope, but not much more patience.

Anonymous said...

My husband and I bought a tempurpedic one year ago and recently we realized that under the bed there was a huge spot and it was mold ! we called the store to see how they could help us and they sent us a kit to file a claim so far we are waiting for response but I am sure we will loose out money because they even did not explain or tell people that this couold happen if you sweat too much at night. This company and the product really sucks !!!!!! I do not recommend it at all

Anonymous said...

People that are having problems with the heat and sweating are prolly having it with the original tempurpedic mattress because it doesn't have an air flow system, the newer models have a dual air flow system to make it even cooler, the people at tempur pedic don't even sell the orignal queen or king size cause those were the worst with heat, the classic and even the new advantage have the air flow system so they will keep your body cool compared to the original

Anonymous said...

my other comment is above, i just recieved the classic tempur pedic and see what ppl mean about the smell, it's pretty intoxicating, i would suggest because it seems like it's working, to do the apple trick, where you cut up and apple and sprinkle some baking soda, also would recommend unzipping the the sheet that comes with it to let the smell out more, This bed is amazing and it conformes to your whole body =)

Anonymous said...

I meant sprinkle the baking soda on the cut up apple, and also take off the cover all the way that takes away the smell alot sooner it's almost gone

johnny said...

people don't you think your back is going to hurt when you first get the tempur pedic i mean your back isn'y used to this kind of technology, it's hurting prolly because your spine it not straight and the bed it straighting it, doesn't that make soem sendse?

johnny said...

For the people having back problems, i don't understand how you don't see this, ok let me explain it to you like 2 yr old cause it will make sense, when sleeping on the tempur pedic for instance on your side, the only parts that are getting broken in are by your hips and your shoulders, the REST OF THE BED IS NOT GETTING BROKEN IN get it so the spots that you are breaking in(hips, shoulders) are going to sink in, do you get it now???

johnny said...

Hello,
I just want to apologize because the last 5 comments were mine and i was raving about the tempurpedic but only had it 2 days.
Guess what happened the next 3 days, i got the worst backpain in the world and thought my back was actually going to break because the area where the most weight( hip area) would sink in 8 inches into the mattress but my upper body would not sink in that much, get the point.

This foam does not support and honestly i went back to the store and checked out all the tempur pedic and saw that they all sink in like that even the most expensive one, i was actually hitting the foundation when i would sit down and all my body weight was on one spot, the actual foundation, a 2000 dollar bed i might add!!!

This tempurpedic company is a scam arrest because they created a material in which will always go back to form so you will never be able to use the warranty for the crazy softness, i cannot believe this company is in business unless it's because these beds don't cost much to make , which i doubt they do, that's how they make all there money, please don't fall for their crap like i did.
Also sleepys is horrible, do not buy from them, they charge 250 dollars for what they call a comfort fee if you want to exchange beds where most places do not even do that, oh and plus shipping cost so all together it's 380 with tax just to exchange your bed, please stay away from them too

I am getting a sealy posterpedic signature seris plush pillow top feels so much better then the tempurpedic and it's queen size instead of full for the same price =)

the tempur pedic i had was the classic, i can't even imagine the new advantage since it's 1 inch smaller in height =/

Anonymous said...

I have had a tempurpedic for a little over three years now and I will agree with many of you that it breaks down, but I believe that it is personal preference whether you like that or not. I had terrible back problems, woke up tired all the time before I bought my tempurpedic. I hated it when it was first delivered, this was not the bed I tried out in the store, it was too firm. They guaranteed me that it would breakdown the more I slept on it. Because of that, I love it more every night. This may be a problem for many people, because it does get softer and softer, but it still supports. I can't stand to slept on a firm bed. My step-dad has deteriorating discs in his back and hasn't had a good night sleep in over 15 years causing the amount of prescription pain killers he was taking to increase. I let my parents sleep on my bed when they came to visit and he actually slept for 10 hours straight. They bought one immediately and he has decreased the amount of medication he need significantly. They like a firm mattress, so the "breaking down" is not in their best interest. The manufacturer told them that putting a mattress protector/pad will make it feel firmer. I found this to bee true as well and I had to take mine off. The only bothersome thing I have found is that my sheets bunch without a mattress pad but I can live with that.

Anonymous said...

I am posting this at 4am because every day for the past several months I have been awakened at around 3am with excruciating lower back pain. I didn't want to believe my Tempurpedic mattress could be the culprit but after reading so many similar accounts I can reach no other conclusion.

I have 3 other beds, two with cheap mattresses (~$400) and one pillow top Serta that was $850ish. I can sleep on any of these and be pain free in the morning so I have only Tempurpedic to blame.

My mattress is right around 2 yrs old and was purchased at the Mattress Firm. I'll be calling them to see if there is anything I can do about it but based on these posts I am not encouraged.

Anonymous said...

the smell will kill you before the mattress ever wears out. I bought a Rhapsody Tempur-pedic from Gardner White Furniture and it came to our house with a musty/mold smell - thought it may have been the packing it came and waited a few days- it just got worse - then Gardner White told me they don't service the product and I have to contact Tempur-pedic to resolve the issue and file a claim - my gosh - not even 2 weeks in my house and I have to get someone to come and tell me it smells like an old musty basement. Having told them to pick up the mattress (which GW could not guarantee would not have the same problem) they now are jambing me with a resock fee of $190 - in this day an age service and product reliability seem to be out the door and in the trash. I'll never buy anything from them and at this point i'm spreading the news to all sites that complain about the product. Word of mouth is the worst advertising - suggest they think twice about consumers reactions to sales and problems.

Anonymous said...

My gf and I have this bed. It started out great like most others have mentioned...but now, my back is killing me! My GF who never had back problems before is now reporting back problems.

What makes it worse is that we have only had the mattress for 2 months. Also, we dont sleep at her place every night. Since her condo is a small studio, we are ALWAYS on the bed (setting on the foot of the bed, laying in bad watching TV or working on the laptop computer, taking naps, sleeping in on weekends, etc), so the foam "broke down" faster than others have expirenced.

I wanted this to be the bed it was hyped to be...but its NOT.
I do not reccomend this bed...oh yeah, it smells like chemicals.

Anonymous said...

I've owned a Tempurpedic for 10 years and it has not broken down at all. It is still as comfortable as when I purchased it, as is my pillow. I was considering buying a new one because my brother has been "borrowing" mine while I've been away and I'm afraid I won't get it back. I've been curious about all the new models they have, and because they use different types of foam to achieve different feels, I've wondered if they would hold up as well as my original bed. When I bought mine in 1998, I didn't have any different options, just one model. I think it is equivalent to the classic model. I have slept on several other brands of memory foam pads (1-2" thick) and have never been as pleased with them as the Tempurpedic. They usually have a less supportive feel.

Regarding the heat issue, I have never had any problem with that either and use a down comforter year round (Northern Virginia) with an extra wool blanket and flannel sheets in the winter.

Sara said...

I found this blog because my Tempur-pedic is going bad.

It is a Deluxe model and I've had it for 4 years. At first, it literally took away bodily aches and pains. If I lied down in pain, it didn't last long.

I, too, raved about it.

Now I'm waking up with pain, and there is definitely a concave in the middle of the bed. It's quite distinguishable and now instead of being good for my back... the bed has become the problem.

I hope to be able to get a good warranty response. We'll see.

All that said, even if I do get a brand new mattress... I would not recommend spending $1800 on a bed that you have to try to get replaced after 4 years. That is not a good deal.

Anonymous said...

When I first bought the TP, I was in "sleep heaven". The TP company could have hired me as their spokesperson, I LOVED this bed.

Guess I could be considered a sleep traveler as I move head to toe then toe to head, sideways etc all night but with the TP I stayed in the same spot ALL night. Do to medical issues my husband and I sleep in separate rooms. He loved my bed so much we bought him one!

THEN came the permanent depressions followed by back and shoulder pain with both of us. We have had the beds about 4 years. Rotating the mattress helps for about a week.

Neither of us wanted to admit to ourselves that our problems might be related to our TP's. Just for kicks I decided to google it and we now need to consider replacing BOTH beds.

Both beds had the smell but it lasted about a week.

Anonymous said...

I have owned a Celebrity bed by temperpedic for 3 years now. I have hated it since day one....way to firm for me-be fore warned this bed is very firm- do not let the pillow top fool you-I paid extra money thinking this bed would be more comfortable with the built in pillow top. I was a fool...but I listened to their customer service and kept it past the 90 day return policy believing that I just needed to break it in more...As time goes on I am unable to sleep at night, and wake up daily with back aches. I will never buy this brand again.

Anonymous said...

We have a split mattress king set and my wife has slept comfortably on her temperpedic for three years. Three weeks ago, I ordered one for my side. The bed is comfortable but the smell is unbearable - the musty moldy smell described by some in this blog. Our salesman told us it would dissipate but after three weeks it had not. I had him replace it with another. The smell is just as bad. I love the comfort factor of the bed and have no heat issues. But my wife and I have both experienced sinus and respiratory problems from the new mattress. I wake up in the middle of the night with a burning sensation in my throat. We are going to try the Apple trick this week. I hate to give up the mattress so I hope it works.

Anonymous said...

Please can anyone help me with some answers to my questions...

Are there benefits to purchasing directly from Tempur-Pedic vs. local retail stores??

I'm trying to decide between The Celebrity or The Rhapsody???

I'm also trying to figure out how old some of these posts are because of the prices that are being posted are way less than what is out there right now. The Celebrity King @ $4,199 & The Rhapsody King @ $3,499. All the stores are saying the prices are fixed & never a sale!! Have these beds gone up that much????

Thanks. 1/4/09

Anonymous said...

I also just tried a Celebrity today and thought it was the best thing in the world. I have arthritis in my spine and shoulder and back pain from a rotator cuff. I was even able to lay on my "bad" side with little to no pain. Not so with the other mattresses I tried. I am no however completely scared to spend, yes, $4199 on a mattress set based on previous comments of heat, smell and dips. Has anyone heard or tried a Natura Pedic (from Canada)?

Anonymous said...

I think it is probably better to buy directly through tempurpedic to get their 90 day comfort try-out. We bought a classic bed at Sleepy's and absolutely hate it...we are waking up in more pain than we had before the mattress. We were told by Sleepy's that your room needs to be 70 degrees or hotter to soften up the mattress. We are also now stuck since they are not honoring the 90 day comfort guarantee. Probably better to go right through TempurPedic if you don't know for sure that you will like it.

Happysleeper said...

There are now many alternatives to buying a Tempur mattress. You can get some amazing memory foam deals online at a fraction of the store price. Choose a memory foam mattress that has a realistic guarantee,five comprehensive would be suitable. It is also recommended that you change your mattress every 7 - 10 years.Some online sites offer a trail period or you money back and free memory foam pillows. Get online now!

Anonymous said...

Never thought I'd be saying this. I've had my tempur-pedic for 9 years and thought I loved it. I've had sciatic and lower back pain for the past year and now I'm pretty sure it's all due to this bed. I am only 115 pounds and have a big soft spot in the middle of my bed. I sweat like hell and I'm normally a cold person. I thought the sweating was due to the fact that I have a nice warm down comforter. But it's normal to have a thick blanket in the winter. It would be fine with any other mattress. I was always amazed that later in the afternoon when I went to make my bed. The bed was warm like someone was still in it. The foam holds heat. But my sadness is here now because I have to get rid of this mattress. I finally have to admit after a few years of denial that this tempur pedic mattress is shit. The middle is so soft that it will not support me in the way it should. I sleep on my side. If I remove all my body pillows I can sleep on one of the edges and it feels sooo good. Nice and supportive. But I should not have to do this. Not for the money I paid and not for the promises that tempur-pedic makes. That it will last you 25 years..Bull... I'd say 5 years a the most. I have also had insomnia for the past 9 years and now I wonder if it's due to the heat retention. One big thing all the insomnia sites talk about is to keep your room cool. Your body needs to be cool in order to sleep soundly. Impossible with a tempur-pedic unless you use light covers at night. Which is hard to do if you normally a cold person like me. I'm usually very cool and cold when I first get into bed and fall asleep. then wake up hot and sometimes sweaty. So who knows what all the petro chemicals have done to me. One other poster mention he and his wife both have cancer..hmmmm I wonder if the chemicals in the tempur-pedic bed is the culprit. I was all set to buy the Hastens bed after reading the posts here. But looked into the price.. Um who the hell but the bloody rich can afford a bed the starts out at $50,000.00.. Even if I had that kind of money I wouldn't spend that. I have found a good one locally and it's the latex/rubber.. I believe this with answer my prayers. It's similar to the way tempur-pedic feels but it will 'never' sag.

I just got off the phone with 1-800-mattress and don't bother calling them.. All they are is a sales company. They are NOT there to help you like the other posters said. The recommend Tempur-pedic as their top seller and the girl was boggle minded at my complaints about the bed. She said she has never ever heard of any complaints about this bed. Well obviously she either won't admit it therefore that's bad customer service, or she hasn't got all the info which is also bad customer service. This blog is proof that Tempur-pedic is not the best mattress. I loved it the first couple years. Then the softness became too much. And I love soft cozy stuff. I prefer a soft mattress but not if it isn't going to support me and not if it's going to give me lower back pain.

If you plan to buy a tempur-pedic mattress plan on replacing it every 5 years or so. They are great mattresses to start but do not hold up to the 25 year guarantee. Just consider it another mattress like another that needs replacing after 5 years and you'll probably be happy. Unless you weigh over 200 pounds. Then I think a bigger sink hole would form. Oh and you can't see a sink hole if you just look at the mattress. Its just a big soft spot in the middle of the bed. When you buy one they tell you not to use an electric blanket. This is because heat softens the foam. So it's only normal that the heat of your body over time is going to soften the mattress to an eventual point that the mattress will be useless. Oh and the guy to says that the mattress adjusts to body temp is just spewing info that he is told by the company to spew. He isn't speaking from personal experience. I think personal experience is the best and this blog is capturing it all. I only want people to be warned not to think that this bed will last many many years. I have been single the entire time I've had this bed so It's only me in it with the cats and I only weigh 115lbs so it's not from being heavy and/or an overly hot person. I am by nature a cold person. I tell you what I'm buying.. it's a latex bed by Berkeley Ergonomics. I'm lucky to have a dealer down the street. These mattresses are organic, chemical free and custom made and cost less than the tempur pedic. I can't wait to get mine.

Anonymous said...

I am glad I found this blog. My wife and I recently purchased a Tempur pedic mattress and have had it in our house for 6 days. We have NOT been able to sleep on the mattress due to the horrendous odor. We have tried everything the sales rep told us to do and the odor is at the same strength and stench as it was when they unbagged the mattress. We are so dissatisfied with the sales rep and the factory for their lack of service and assistance that we are returning the mattress. Our house, clothes and furniture have the same mattress odor and it is unbearable. The factory advises you to air the bed out and/or sleep on it to break down the cells to assist in dissipating the odor. Who in their right mind could or would sleep on something so horribly smelly.
My recommendation, go with the sleep number or any other mattress than a Tempur pedic. Hope this helps.

Anonymous said...

Wow, I'm glad I found this page. I have been considering a new mattress for a bit now and was comtemplating between a Sleep number or a TempurPedic. From the opinions generated...I may not be going with the latter!! I was wondering if it would last as long as it should for the amount it costs. I was leaning towards the Sleep number, and now I am even more so.

I am actually looking for something that will finally allow my husband to finally sleep soundly. Our present mattress is coming to the end of its' usefulness. Thanks for the useful questions and corresponding responses!!! Helps out alot!!

Anonymous said...

im curious if anyone has had scoliosis back surgery? i did over 15 yrs ago, and get a lot of lower back pain (i guess the pressure forms there bc its where the rods end)
im very interested in a tempurpedic, as ive heard they are great for people with scoliosis surgery. i have been doing a lot of research, everyone either loves it or hates it.
any help would be great!!

Anonymous said...

The mattress sold itself. I experienced the best night's sleep in my life 2 years ago when I first slept on a TP at someone's house. Finally, after visiting several stores and testing the various models they sell, I decided to buy a Celebrity mattress. Fortunately, I am still saving the money to buy one(it takes a long time to buy something that costs so much) and I have not made this purchase. I am concerned about the toxins as well as the mattress not lasting the length of time given. Business practices such as these are unfortunate. Thank you all for your comments.

Kenneth said...

I cant speak for tempurpedic. But i will tell you straight up, my wife and I bought a sleep number 4 years ago and we couldnt be happier. We both sleep great. We dont have any pain, and it really truly helped me out when i tore the ligaments in my knee. I have never had problems with the air mattresses mildewing. But if you sweat a lot put a mattress cover on!?? When it comes time for us to buy a new mattress in a few years, I will purchase a sleep number again. Only this time it will be a King Size with a thicker pad! Thats my 2 cents.

Cordially,
Kenneth Miller
SGT (USMC)

Anonymous said...

I had been just about to purchase a tempurpedic mattress until I saw this site. Thank you for saving me a big hassle. I now have a $3000 sterns and foster mattress that is worthless after 2 years. Please never buy one of those. I'm not sure what I'll get now, but it wont be a tempurpedic.

Back Pain in California said...

I weigh 250 pounds. I bought this bed because it felt so comfortable in the store. I am convinced that it has caused my new, previously unknown back pain. The bed sags near my hips and aligns my spine in an unnatural position. I've taken up sleeping on the air mattress I use for backpacking and feel some improvement after several days.

Anonymous said...

I took the plunge and bought the Celebrity over a week ago and could not be happier!! I have woken up every morning as if I just got up from a one hour full body massage, my body (esp my back is completely relaxed). I have never felt better.
I know it has only been one week..I'm hoping I feel this way for years to come. I will keep everyone up to date as the time goes on!

Anonymous said...

We purchased a king TP 4 years ago. There is a hard ridge down the center where the supporting mattresses come together underneath and each of us has an indentation on each side of the ridge when we sleep. Cannot see a sagging spot when I look at the mattress when not on it. I was looking for something to give us more support on each of our sides. I think any king-size bed has this issue with the 'ridge'. Anyone else having this problem?

Anonymous said...

I cannot help but feel that a good many of these posts are from Sleep Number Reps on the negative side of the TP reviewing.

I purchased a TP Rhapsody over the weekend and expect delivery to occur Friday of next week as I work out of town. My girlfriend and I tested the various TP models and selected the TP Rhapsody. I'll post an objective review of my experience on the smell and other experiential coments after the upcoming weekend.

I wonder about other posters on this board, namely their physical health and how out of shape they might be...and are they expecting the TP or any other bed to make up for a lifetime of abusing their bodies, with poor eating habits and poor excercise habits, etc.

Posted 040609

Anonymous said...

Purchased a Tempur-pedic Queen Deluxe in 8/08 at the cost of $2,300! Did not know about the trial/return. Store model: perfect! Home model: after two months [the 'getting used to it' period], I began to "sink" into a "culvert" and only by bouncing several times, could I even get my body out of this depression. The company sends you a claim form that spells out removing the foam mattress to a flat surface [you will need someone to help you accomplish this], removing the mattress cover, taking photos, using a string and coin to effectively show the depression [1/4" in my case after only 4 mos. use]and, after all of that, will reply that my claim of the mattress being too soft, "Softness is not a maufactured defect."....We suggest adding an extra layer between you and the mattress to give the mattress a firmer feel." And then they will refer you to their 20-year Limited Warranty for review, ..."The warranty covers any deterioration in the cell structure of the materials that causes the mattress to have a visible indentation greater than three-fourths (0.75) of an inch, not associated with a sag in the foundation or platform." You will NOT get any satisfaction, or have a rep. out to verify your rightful claim - just this mattress that will continue to deteriorate and give you more severe back problems than you ever had before!
Look at other mattresses BEFORE you EVER consider Tempur-pedic!!!! and be aware of a trial/return offer.

Anonymous said...

I just find it hard to believe that the mattress fails so quickly. This company would not be so successful if that were the case. I stayed at a bed and breakfast in Lexington KY a number of years ago and they had a Queen size deluxe TP in the room I booked. It was a phenomenal 2 nights sleep. I asked about it and they said that mattress was in service for about 5 years. My point is that this was in a commercial setting and the mattress had no anamolies as represented in some posts here after just 4 months. So I am to believe that either, the posters on this board are lying and have ulterior motives, and the company knowingly defrauds the public about their products quality or that the product's manufacturing process results in such wildly inconsistent results that receiving a lemon is a real crapshoot in which case the poster's here are telling the truth but the company still misrepresents its products.

Well I will know which of these is true...in due time as I will receive my TP Rhapsody on 040909.

Anonymous said...

I got my Cal King Tempurpedic in April of 2002. I'd been having severe neck and shoulder problems from side sleeping (I'm a versatile sleeper - all sides get equal time), and the Tempurpedic was awesome. It took some adjustment, and I was frustrated for a while with how hot it was. I eventually got used to the heat and didn't notice it any more. I became a huge Tempur fanboy. My neck and shoulder was fixed, and it even helped after I herniated a lumbar disc. I loved the bed.

However, almost seven years to the day, I started getting bad back aches in the morning, waking up at night with back pain, and general stiffness. I rotated the mattress, which helped for a week or two. I've slept in hotels recently, where my back improves after being away from the TP. I have the hammock-like feeling on the TP and have now concluded it's simply broken down. I'm 6"4", 210, but not overweight. My wife is petite.

Once adjusted to it, I felt the TP was the best mattress I've ever had. However, seven years doesn't seem worth the price. At half the amount, with a ten year life expectancy, I would be a pleased customer. At the price I paid, with an expectation of 15-20 years, I am not happy.

Anonymous said...

I have posted twice above...referencing my expected Tempur-pedic Rhapsody delivery on 040909.

Delivery taken on 040909. I am just wanting to provide a quick update.

The smell of the mattress once unwrapped was very noticable. I took delivery in the morning around 11:30 AM. Ihad anticipated this and planned to leave the mattress undressed and the bedroom windows opened for a number of hours. I did this for about 8 hours...with the bedroom doors closed...and 4 windows opened it was a great help in ventilating the smell. My Girlfriend and I slept the first night and the smell was not a big deal. We both had a slight backache the next morning but slept extraordinarily soundly. The second night was better, no back aches, very sound sleep. On Sunday evening more of the same...it was and extraordinary nights rest...

In response to the post just above...I would think that 7 years of restful sleep is easily worth the premium paid for the Tempurpedic...I think as a society we do not value our sleep properly. Seven years of sound sleep could potentially raise the quality fo life and extend your life...how can a dollar value be placed on that?

My mattress cost me $3200 before taxes. 7 years x 12 months = 84 Months. 3200/84=$38 per month... Let me ask what do you pay for cable? Your Cell phone? High speed internet? none of these expenditures can improve the quality of your life like good quality sleep will...

I don't know...critical thinking seems to have gone to hell in a handbasket...perhaps some good quality sleep might help!

Anonymous said...

P.S. ...the smell is virtually gone by Sunday Morning...after a Friday Delivery...

Anonymous said...

it has been about 3 months since i got my tp and i love going to sleep every night. getting into bed is a great feeling and waking up is even better.
i went out of town for the first time since having my bed and the only reason i slept soundly is bc i was so jet lagged, bc a regular spring mattress just wont do it for me anymore!!

Anonymous said...

I have a tp celebrity bed. I LOVE it! I purchased the bed back in 2005 when the celebrity model first came out. After two years the stitching started to loosed on the pillow top portion. I called TP and they asked me to send a picture. I did along with the warranty information. About a week later I had a call from a distributor from TP asking me when was a good time to pick up the old mattress and bring me a brand new one. Sure enough they did. Apparently since I had the first model, they have discovered stitching problems. The second bed that I had I have had for 2 years now and it is like new. I will never another bed that's not a tp. All those other imitation tp beds don't even come close.

Anonymous said...

I posted above having rec'd delivery of my Rhapsody TP on 040909.

Just wanted to update today. As of 052609 we simply love the bed. It has met or exceeded our expectations in every category to date.

We sleep more soundly, we toss and turn less frequently during the night and for those concerned about their extra-curricular activities - no worries - this bed out-performs well in that category as well.

Yes, pricey, but our TP Rhapsody is shaping up to be a very worthwhile purchase.

D Williams said...

In my experience in the mattress industry, there is a very skewed ratio when it comes to whether or not someone finds comfort with Tempurpedic mattresses. About 7 out of 10 of our customer's have VERY positive sleep experiences and absolutely LOVE the bed and really think they made an investment for their well-being. Contrarily, the remaining 30% almost ALL HATE the mattress and return it for a softer memory foam mattress or a conventional innerspring bed.

Tempurpedic does set their prices high, and the costs for the distributors is high also, but the product is very durable, and with a 90 day trial, you really can't go wrong. If you end of being one of those 70% whose sleep is significantly better, then here's to you!

Otherwise, i would recommend you verify what the return policy of the business is. I would say negotiate a back-up plan before buying the tempurpedic mattress.

Such as:
Free exchange to an equally priced bed (and take a look at what the other beds you like).

Make sure you get these written in the comments of the sales receipt too, because some companies salesman will say anything to get the mattress in your home. At that point they become much less helpful.

If you happen to live in the Chicago-land area, please stop at one of our stores for a Tempurpedic mattress .

We also offer Eco memory foam mattresses and Simmons Beautyrest, NXG, and worldclass mattresses.


-Devin

Robert said...

Worst purchase we ever made. Within 6 months, mattress was overly soft causing us to sink into it. Turning over at night was so difficult we both wake up when one of us try's to do so. Backaches every morning. Mattress traps heat and is too hot for comfort unless room is really cold and then the mattress gets hard. A complete waste of money for us.

Catherine said...

7/2/09 -- Why this site doesn't show the date on posts is beyond me!

I can't believe some posters are accusing those of us who dislike the TempurPedic as being imposters! That is certainly not true in my case. I posted my opinion of the TempurPedic last year (do a find in page for March 2008). While I didn't like the mattress, I felt I gave a balanced view of it. My husband, a back sleeper, didn't mind it. I'm a side sleeper, and it was just horrible for me. The smell was bad for a few days, but not as bad as others have mentioned.

I also wonder why they do such good business after complaints like those mentioned here, but we all must remember that different people like different things. I had the basic model, which may have been the problem. Some people will dislike it and others will love it. At least this site provides opinions on both sides of the issue so that you can make an informed decision. (There's plenty of negative comments on here about the Sleep Number bed, too--who's posting those? TempurPedic managers? Come on people!)

To follow-up on my first post, we returned our TempurPedic (classic model, very basic--I believe around $1800 in Spring 2008). I can only hope the better, pricier models live up to all the hype, but how many of us can afford that? We picked out a Simmons Beautyrest that was in the middle of the Beautyrest price range, and still cheaper (on sale) than our TempurPedic. We're both very happy with it, and I never regretted returning my TempurPedic. It wasn't for me, bu it might be for you. At least do the research first, and maybe that will reduce the chance of disappointment if/when purchased.

Anonymous said...

7/2/09

Many people who are satisfied with their TempurPedic aren't going to go online and brag about it. People who are not satisfied, however, most likely will want to vent and warn others. These reviews are mostly lopsided.

In a statistic provided by TempurPedic, 94% of TempurPedic owners say their expectactions were exceeded with their purchase.

For the best opinions, try and talk to your friends or friends of friends about TempurPedic. Avoid strangers and salesmen.

Anonymous said...

Hahaha. I'm still trying to figure out who works for Tempurpedic, sleep number and 1-800-Matress.

Anonymous said...

:)) No Kidding! Something like almost every one of the positive comments seems to be blindly extroverted. Oh, hello Mr. Personal Stake.
I have a Tempur-Pedic, and it has been a year-long horror. I sleep on the floor now. My poor girlfriend tries to sleep on the thing because of how much $$$ we spent. She sleeps on a pile of materials to try and reduce the pain. FUCK TEMPUR-PEDIC!

Anonymous said...

I had a TempurPedic bed (king mattress and box springs) replaced due to sagging and loss of support after about eight years. The customer service was great from TempurPedic, but not from where we purchased the mattress (BackRite). BackRite would not help us in making a claim to TempurPedic. I thought that was really sad and they lost a customer. I am not shy about letting anyone know that BackRite would not assist us with warranty issue especially since the cost of the mattress was rather expensive.

If you have a problem with the bed sagging or losing support, contact TempurPedic, via telephone, and just follow their instructions (fill out form, take the pictures they request, and email everything to them), they will respond. Have had the replacement bed for two years now with no issues.

It does take time getting use to the bed (a few days at most). Once you are use to the bed, it is wonderful. Recently purchased a new TempurPedic (queen) for an additonal bedroom. So far, no regrets.

Searching the truth said...

I found a memory foam with no heat build up or off gassing.This is my fifth year sleeping on it and it feels just as as good as night one.
www.myessentia.com

Scott said...

So much marketing BS here I can't tell who is legit.

The Kaufmans said...

If you do buy it keep my contact info because I am tyring to get a class action law suit going.

My Tempur-pedic has a rut. It is only noticable when I lay on it, but the warranty requires me to use a ruler to measure the rut (which I cannot do while I am on it)

I have heard of other people who have had this same issue and Tempur-pedic must be aware; I can think of no other reason for the wording in the warranty.

DON'T WASTE YOUR MONEY!!

Timothy said...

My wife and I received our TP Rhapsody on July 13, 2009. We bought it through Brookstone, where they honor the 90 day trial _without_ restocking fee.

First, the smell. Definitely not a mold smell like some have experienced. This smells like chemicals, like plasticizers or whatever. The smell was extremely strong. We took the outer washable cover off and left the windows open to air it out. It took over a week for the smell to reduce to a point where we could sleep on it. Since then, it's been fine. The apple trick had absolutely no effect whatsoever.

One thing I did to accelerate the "break in" process and to try to squeeze out some of the chemicals trapped in the foam: I walked carefully on it in a systematic pattern to try to evenly compress all parts of the mattress. No idea if it helped.

One thing I have gathered from the other posts here is the "break in" pattern. It seems that the bed softens where you sleep on it. If you sleep in only one spot, you'll get an indentation there. My guess is that if you could apply a similar amount of wear to other parts of the bed, then it would wear evenly.

We noticed that where we slept was less firm than, for instance, the middle.

So I had this bad cough and decided to sleep in the guest room. (The contrast of the guest bed vs. the TP is dramatic, BTW.) I suggested that she sleep in the center of the bed. That seems to have helped even out the wear.

I can't decide if the speed of wear is good or bad. It does make me a bit nervous.

We're also going to rotate the mattress regularly. And since it's a king, it _nearly_ square, so we could rotate it 90 and 270 to spread out the wear.

But of course, we're not going to let the trial period lapse without a careful consideration of how the bed has done. I think 90 days really isn't enough.

Tova said...

The worst bed you will ever buy. It feels so soft and cozy.. you have no idea what it's doing to your back. And then 3 months later you start to get shoulder pain, followed by neck pain, followed by lower back pain. THE WORST BED EVER please mark my words. 1800 mattress $300 bed was more comfortable to me than this $2000 bed. My neck feels like it is breaking. NO SUPPORT. Do not buy this bed. I'm so serious. Just don't do it. Buy the pillow if you love the idea of it so much.

Pedro said...

Don't buy it.
That simple.

Bonnie said...

I have two tempurpedic Deluxe beds. And when I travel I only travel to hotels with Tempered beds, like the Rivington in New York.

My husband and I have had the main tempur for 4 years. Yes, it breaks in but it's better when it does and it does not get worse.

Regarding the heat. Yes, it's much hotter. I sleep between sheets, and in the winter with a light blanket. No comforter. If you have heavy blankets this will keep you from turning over properly and you will most likely just end up on your back. This is true of most mattresses, the warmer tempur makes light blankets possible.

I did once have a corporate rental for 6 months and I bought the classic tempur and it was like sleeping on a brick the whole 6 months.

I used to have massages, and physical therapy 2-20 times per month before we bought our tempurpedic beds. Now I don't ever need it.

This summer we went on vacation to a place that had no tempur. My back and neck hurt so bad when I returned I could not work for another 2 weeks until I recovered.

Tempur rocks.

Kristen said...

Posted 11/22/09

I was almost ready to buy a Tempur-pedic Rhapsody today from a furniture store that is closing. Thought it would be better to do some research before buying...and boy am I glad that I have. I'm shocked at how many people seem to have had problems with this. The plastic smell should be a red flag for these toxic things. In doing more research have any of you had any luck with Carpe Diem or know anyone that has purchased one? Hastens mattresses seem to be extremely expensive and require more maintenance than what I think I would want. Any thoughts on this would be appreciated.

Thanks for your time!
Kristen

puggsley said...

Don't buy one! We paid a lot of money for ours, have had it just 4.5 years and it is broken in and broke! Mattress saggs, platform is cheaply made and now creaks, wakes us up, even wakes up the dogs! It is a "Delux" Queen Size. Was hot at first and wifes "hot flashes" soaked in so can't warrent the thing! Oh my gosh don't try the "wine test" they will not take it back if you spill! We moved the mattress today into a spare bedroom. Am having a Sealey "Crystal Sea" true form King moved in tomorrow. I build furniture out of real wood so I feel I know what I'm talking about!

puggsley said...

Did I mention that the Crystal Sea model by Sealey cost us around $500.00 less than our Tempur Queen?

michael said...

Ok. After reading all this I finally just had to comment. I've got a tempurpedic king size celebrity that adjusts like a craftmatic. Very expensive bed; paid about $6500 for it. The salesman really encouraged us to buy the special cover to protect the mattress. I've had it for almost 2 years now and have had NO problems at all. If you want to talk weights, I weigh almost 270lbs and my wife around 200lbs, there really isn't even any "spots or craters" either like some of you guys are saying. It did take some getting use to; until you get the hang of it getting out of bed can be a bit tricky. We use to laugh about it. It does get alittle "warm," but we seem to tolorate it well. When the mattress is cold you do need to watch yourself plopping into bed, can be a bit hard until it warms up, but then in less than minute it is great. Ok I'm just gonna come out and say it, sex is awesome in this bed; your knees and arms grab in a bit for tracktion. If you have the upper parts and lower parts of the bed lifted a bit and your in the middle having fun it helps hold you together when your doing it from behind. Ok, my face is red, but you guys can't see that. I hate beating around the bush in discussions sometimes. I'm sorry for the folks who are having trouble but for us this is the BEST BED WE
HAVE EVER HAD!
Mike D
Gresham, Oregon

Joanne said...

What about latex? I have a slight reaction to latex. Also, being a health care professional, I am seeing more and more patients with latex sensitivity/allergy. Is a latex bed really a good thing?

SleepyMary said...

My husband and I were about to buy a new mattress after owning our TempurPedic for 6 years, but instead we FIXED it! Learn how at fixyourtempurpedic.blogspot.com

mexicoy said...

I bought the tempurpedic deluxe three years ago and have been aching for the past 1 1/2 years. (Lower back, spine, neck, shoulders)

The chemical smell only lasts for the first few weeks.

I found firm, equal support for the first few months. As it gets used more, it soon softens in certain areas (hip area especially) and becomes a hammock. When I stand up off the bed, the bed will always come back to its original shape...perfectly flat. But I definitely feel a hammock-like shape after I am in it for 5 minutes now. It's just like sleeping inside an oblong bowl. If, by chance, I slide over 4 inches I definitely will not lay flat. I would lean permanently.

I no longer sleep on this bed. I sleep in the guestroom.

When I called tempurpedic a few months ago to complain about the hammock effect, they told me to take a photo of the bed. "Does it show any sags?" I told them it never sags without me in it. It has become a hammock WHILE I'm in it. (My queen-size mattress has actually become 2 hammocks.) It was not that way for the first few months. It has definitely broken down, but it will always hold its original shape when no one is on it.

Tempurpedic does not care what it FEELS like when you're in it. It only cares what it LOOKS like when it's sitting there all by itself. That's why they can deny the 20 year warranty to everyone.

jtjlaw said...
This comment has been removed by the author.
Julie said...

I've had a bad back for ten years, following an accident -- slipped disc L4/5 and disc degeneration L3-S1. I've also had a Serta that was starting to get old (10 yrs), and it was getting to the point, I couldn't sleep comfortably and I couldn't get out of bed in the morning (I'm 33).

Once my husband woke up, saying his back, too was stiff, I ran out and bought a Tempurpedic.

We've had it over a year, and couldn't be happier. It's changed my life. No more back and hip pain the morning. I sleep beautifully, and so does he. It's not hard, it's not soft, it just works.
And even if it wore out in another few years, and I couldn't invoke the warranty, I'd buy another. It's the only mattress that's helped my back pain.

Richard said...

Great article. I actually love my memory foam bed.

gman97 said...

Well i am a new owner of a TP/ Allura/King/ I am 6ft 188lbs,37yrs old and a lot of sleeping problems and so far so good!I have 2 disc herniation at L-4/L-5 and its pretty wild how good this bed feels even a little softer wouldn't kill me, granted its still new. To the people who are having lots of issues and not stating what model bed you have or the fact you and your partner may/may not be a little on the thick side i think those factors are important details. If you are going to trash something i think you should at least put all the facts on the table, i can't i understand how these beds just fall apart so fast and hope to not find out, there is hardly a smell at all,that being said i saw absorbent packs come out of mattress box maybe that helped. The pillows smelled more than bed but is almost gone in a few days.good luck to all and be accurate. ps how do you get hot in just 5mins in the store on the bed come on REALLY lol gt/nc

sally Moris said...

My wife decided to purchase the Tempur-pedic foam mattress from one of the local stores about three months ago and spending about $3,000.00. When she purchased it the sales person told he “don’t be concerned if you smell a strange “manufactures” smell, it should dissipate soon. Well after two months the smell is still there. The odor to us smells like “mildew” similar to a washcloth that has not been rung out complicatedly and left standing for a week or two. We contacted the Tempur-pedic company to have one of their representatives out to inspect the mattress, and were told that they needed a product complaint packet filled out first and mailed to them. About a week later we received the packet and after obtaining the bed’s serial number, date of manufacture and model number and sending with that a copy of the sales receipt I thought we were on our way to getting this resolved. About three weeks later we were contacted by the company advising us that we had not attached a “photo” of the NEW mattress with the submission. Upon calling their customer service department and questioning why they need a photo of a NEW mattress, I was told that was needed because it was policy. When I asked what it is the photo is going to show about an odor all I was told was that it was policy. I will now send in the photo and see what happens. My recommendation is “DO NOT PURCHASE THIS MATTRESS”, IT’S NOT THAT CONFORTABLE, IT’S HARD AND WHY SPEND $3,000.00 FOR SOMETHING THAT IS PRODUCED WITH AN ODOR.”

Don Watkins said...

My two cents. We've had our TP Celebrity for six years now. It's the best we've ever owned, no question.

However about a year ago I started experiencing low back pain. Finally I went to a chiropractor who asked about the age of our bed. I didn't think it was too old at 5-6 years but went I got home I checked and sure enough on my side there is a significant lack of support compared to my wifes side.

I weight in at 170 and she at 100.

So I'm torn, no question it's a great mattress for us and maybe $4k every five years isn't so much but still, I feel suckered by the fine print of the "20 year" warranty.

Richard said...

I find that no matter how good a product is, even a mattress, there will be some people online saying it's bad.

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