Disclaimer: The following veers dangerously close to sleep-apnea territory. But I wouldn't do it if I didn't really need your help.
My wife and I have been casually shopping for a new mattress for a couple months. Our old one has springs sticking out of it and is permanently concave. It is unpleasant.
On Saturday night we went out to dinner, had some wine, and then went for a walk through Old Town, Alexandria. We stopped at Joann's Bed and Back Store and, with almost no provocation, bought a TempurPedic mattress, which was supernaturally comfortable.
On Sunday morning I did some post-facto research and went to epinions, where I found that while most people liked TempurPedic's special memory-foam mattresses, about 10 percent of them had the same two complaints: (1) The memory foam begins wearing out after about three years; and (2) When you try to invoke the 20-year warranty from TempurPedic, their customer service is terrible. Ten percent isn't a great many people, but of the 90 percent who liked the TempurPedic, few of them had owned the mattress for more than a year. (This makes sense of course, if you had it for a year, wrote an epinion review, and still liked it five years out, it probably wouldn't occur to you to write another positive review.)
Frightened at having bought this thing on a lark, I called the store and cancelled our order.
Was this a mistake? I'd like to hear from you (or anyone you know) about TempurPedic. Have you ever had one of their mattresses? Did you like it? Hate it? How long did it last? Did the foam form a little valley where you slept after a few years? How was dealing with TempurPedic? What is your recommendation?
In short, I need your help in deciding whether or not I should go through with the TempurPedic purchase, because while I loved the way the mattress felt, it's too much money to spend on something which I'll need to replace in a few years.
Any and all thoughts, experiences, advice will be greatly appreciated. Thanks.
27 minutes ago